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2 adults, 1 room

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The Level at Melia Castilla

Calle del Poeta Joan Maragall, 43See map

NZ$ 551.30per night

This is the cheapest price in 30 days, based on the rates on 15 Nov

Top reasons for booking
Located in Madrid (Tetuán), The Level at Melia Castilla is within a 10-minute walk of Plaza de Castilla and Gate of Europe. This hotel is 1.1 mi (1.8 km) from Bernabéu Stadium and 2 mi (3.2 km) from Hospital La Paz.
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
24-hour front desk
4.8/5Fantastic 84 reviews
Exploring the area
Cuzco Station, 400m, About 7 mins from hotel by foot
Chamartin Station, 1.4km, About 23 mins from hotel by foot
Adolfo Suárez Madrid–Barajas Airport, 11.0km, About 13 mins from hotel by car
24
The Level, Deluxe Room
1 double bed or bigger

26.0 m²

26
Room (Premium Triple Room The Level)
2 beds

37.0 m²

41
The Level, Premium Room
Bed type arranged at check-in

37.0 m²

20
Castilla The Level
1 double bed or bigger

72.0 m²

20
The Level, Family Room, Connecting Rooms
Bed type arranged at check-in

63.0 m²

41
The Level, Junior Suite
1 double bed or bigger

50.0 m²

14
The Level, Grand Suite
2 beds

63.0 m²

20
Room (Family Communicated The Level 2+2)
Bed type arranged at check-in

63.0 m²

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Reviews

Read all reviews
4.8/5.0

Fantastic

84 reviews
Location
0.0
Services offered
4.9
Cleanliness
4.7
Atmosphere & facilities
4.8
All
4.5+
3.0+
guy
Reviewed: 27 May 2026

5.0/5.0

Fantastic

Stayed with partner

The levels club has a generous amount of food and drinks available free all day. The coffee is good and the service is friendly. We worked and relaxed from the lounge many times during each day.
Warren
Reviewed: 22 Nov 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

Everything was great with the exception of the television stations could add CNN or a new channel from the US…..
ALI
Reviewed: 27 Oct 2025

5.0/5.0

Fantastic
Good choice 👍
Jeff
Reviewed: 23 Apr 2025

5.0/5.0

Fantastic
An excellent choice in every way. Will definitely stay here again when returning to Madrid.
David
Reviewed: 11 May 2024

5.0/5.0

Fantastic

Solo stay · For leisure

Excellent location, great rooms!
Bernadette
Reviewed: 22 Apr 2024

5.0/5.0

Fantastic
Everybody was nice helpful
Elizabeth
Reviewed: 19 Apr 2024

5.0/5.0

Fantastic

Stayed with partner

Lovely hotel. Really nice staff. A bit far from the city centre
John
Reviewed: 12 Apr 2024

5.0/5.0

Fantastic

Stayed with family · For leisure

The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Bryan Rodrigo
Reviewed: 10 Mar 2024

5.0/5.0

Fantastic

Stayed with family · For leisure

Great hotel. I would stay here again.
Yousef
Reviewed: 1 Mar 2024

2.0/5.0

Below average

Solo stay · For leisure

The check in was easy and the hotel was decent overall except for one. major. issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15 minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.

Overview

The Level at Melia Castilla

Rooms:84
Floors:3
Star rating:

Located in Madrid (Tetuán), The Level at Melia Castilla is within a 10-minute walk of Plaza de Castilla and Gate of Europe. This hotel is 1.1 mi (1.8 km) from Bernabéu Stadium and 2 mi (3.2 km) from Hospital La Paz.

Description

Located in Madrid (Tetuán), The Level at Melia Castilla is within a 10-minute walk of Plaza de Castilla and Gate of Europe. This hotel is 1.1 mi (1.8 km) from Bernabéu Stadium and 2 mi (3.2 km) from Hospital La Paz.

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Exploring the area

Transport

Cuzco Station

Subway stations
400m

Chamartin Station

Train stations
1.4km

Adolfo Suárez Madrid–Barajas Airport

Airports
11.0km

Attractions

Cuzco Square

400m

Calvo Sotelo Monument

600m

Plaza de Castilla

600m

Gate of Europe

700m

Santiago Bernabéu Stadium

1.0km

Bernabeu

1.0km

Museo Tifologico

1.0km

Tour Bernabéu

1.1km
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
24-hour front desk
General
Electric car charging station
Parking
Parking (additional charge)
Designated smoking area
Fireplace
Gift shop
Elevator
Accessibility
Wedding services
Garden
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Fast check-in
Fast check-out
Multilingual staff
Health & fitness
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Wheelchair accessible parking
Food & drink
Free breakfast
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 01:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception at Meliá Castilla]. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Self parking fee: EUR 29 per day

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite at L'Albufera Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the swim-up bar. A complimentary continental breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

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