Exe Madrid Norte

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I would not recommend this hotel. The first issue we encountered was the Wi-Fi. I wasn't able to connect from our room and had to go down to the lobby just to get connected. That was an inconvenient way to start our stay. The hotel's location is convenient for the airport, but there is very little nearby. On top of that, the food, drinks, and other amenities available at the hotel are extremely limited and significantly overpriced. Having a minibar stocked with water and an open display of snacks and beverages in the room without any visible pricing, only to discover the high prices by scanning a QR code, felt misleading. One of the main reasons we chose this hotel was the proximity to the airport and the pool. Unfortunately, we arrived around 8:00 p.m. only to find that the pool had already closed, so our kids never had the opportunity to use it. Our room was also uncomfortably cold. We had two rooms with a total of three beds, including a pull-out bed, but each bed only had a single sheet and no additional blankets. Everyone was freezing. At 2:00 a.m., I went to the front desk to request extra blankets, and instead of simply providing them, I had to explain and justify why I needed three blankets for three separate beds. Overall, this stay was disappointing. Aside from its convenient airport location, the hotel did not meet our expectations. Between

Excellent ubicacion si deseas estar fuera de ruido del Centro de Madrid. 20 min al centro . Hermoso , limpio, atención increible , excellent desayuno . Piscina y lugares de relax comodisimos. Habitations Amplias, Comodas, Servicio de Restaurante y bar . Buenisimo teniendo en cuenta los horarios de comidas en España.

Great experience, very recommended.

Clean room, good breakfast, friendly staff. Only downside was that WiFi didn’t work in our rooms

Ok

Clean room and friendly staff

It was really clean, the staff was very helpful and pollite

Quiet stay, clean comfortable rooms, great breakfast, accommodating staff

Great place, friendly staff!

Very kind and helpful