Facilities & services
Designated smoking areaCommunal refrigerator ShopCovered parkingUncovered parkingVending machineFront desk (limited service hours)Where to?
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Guests and rooms
2 adults, 1 room
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Gokan no Yu Tsuruya 
Zao-onsen 710See mapUS$ 208.10per night
This is the cheapest price in 30 days, based on the rates on 27 Sep
Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Nature retreat
Nestled in a mountainous hot spring region, this property offers direct access to ski slopes and panoramic views of the surrounding natural landscape.
Traditional Japanese
Experience authentic Japanese hospitality in a traditional ryokan setting, featuring in-room kaiseki dining and classic tatami accommodations.
Popular facilities
Hot spring
Free WiFi
Spa
Free parking
Exploring the area
Zaō Station, 9.0km, About 17 mins from hotel by car
JUHYO KOGEN STATION, 2.3km, About 5 mins from hotel by carZao Onsen, 100m, About 1 mins from hotel by foot8
Japanese Style
Bed type arranged at check-in
13 m²
12
[No floor designation] Run of House with Toilet and Sink, Non Smoking
Multiple beds
28.0 m²
Mountain view
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Reviews
Read all reviews
4.7/5.0
Fantastic
250 reviewsLocation
5.0
Services offered
4.8
Cleanliness
4.4
Atmosphere & facilities
4.6
All
With photos
4.5+
3.0+
Reviewed: 29 Jan 2026
4.0/5.0
GreatStayed with family · For leisure
Great food. Room is a bit traditional and old but clean. Service is amazing and reception is wonderful.
Reviewed: 29 Dec 2025
5.0/5.0
Fantastic Great staff and amenities
Reviewed: 7 Mar 2025
5.0/5.0
FantasticStayed with family · For friends and family
The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.
Reviewed: 12 Feb 2025
5.0/5.0
FantasticStayed with partner
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk.
We thoroughly enjoyed our stay and will be back next year.
Reviewed: 10 Feb 2025
5.0/5.0
Fantastic Located right inside Zao Onsen District, I arrived by car. A very well facilitated hotel, with lift (especially important for travellers which big luggages), private onsen is available for booking. The reception team and hospitality teams speaks some English, and are very warm and friendly.
Reviewed: 13 Jan 2025
5.0/5.0
FantasticStayed with family · For leisure
Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town
Reviewed: 29 Dec 2024
5.0/5.0
FantasticStayed with family · For leisure
Very friendly staffs
Reviewed: 11 Dec 2024
5.0/5.0
FantasticStayed with family · For leisure
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
Reviewed: 22 Feb 2024
4.0/5.0
GreatStayed with partner · For leisure
Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.
Reviewed: 26 Jan 2024
5.0/5.0
FantasticSolo stay
An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).
Overview
Exploring the area
Transport
Zaō Station
Attractions
JUHYO KOGEN STATION
Zao Onsen
Zao Onsen
Zao Bus Terminal
Zao Onsen Shimoyu communal bath
Yunohanachaya Shinzaemon no Yu
Zao Onsen Genshichi Open-air Hot Spring
Zao Onsen Hotel Kiraku
Designated smoking areaCommunal refrigerator ShopCovered parkingUncovered parkingVending machineFront desk (limited service hours)Property policies
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