Moxy London Piccadilly Circus

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Our stay at the Moxy was definitely 5 star worthy. The hotel is beautiful, the room photos look exactly as advertised online, and the staff was very helpful and friendly. We got in early, with a 5 month baby, and the staff got us checked in early, and had a crib in our room within 20 minutes. The location is also great, we were able to walk to lots of the different sights in the city, and it's close by many restaurants and stores. Overall a 5/5 experience, and will be our hotel of choice, any time we return to London.

All the stuff at this property were extremely nice and the manager Arnold went above and beyond everybody was kind the hotel is beautiful. The only downside was the bathroom. I had to put my toiletries on the floor as there’s no shelves and the sink is too small to put anything down on the room. Could also use a closet or some drawer space. In spite of this, the staff was great and the location was awesome and I would stay there again.

Central location, easy in & easy out - didn't rate the amenities because I didn't use them, just one night stay

Booked a stay there and within minutes needed to modify it and received ZERO help. Have stayed at over 10 Moxy hotels in past and still got less than pathetic support. I will never stay at a Moxy or use Expedia ever again.

Bunk beds - steps, small bathroom and no windows - not great value

Amazing location Friendly staff

Hotel was well decorated and clean. Room was well furnished and also clean. Stayed 3 days, no hot water in the entire building at all the entire second day - staff very unhelpful, could not offer alternative place to shower, could not offer partial refund or other compensation. In addition, £38 for a double gin&tonic and a 330ml Kopparberg at the bar. The bar is very pretty but prices are insane, even for London.

Great location, they don’t have individual iron’s per room, instead they have an ironing room. Staff was very pleasant and helpful.

After checking into the room and unpacking,

We stayed for one night. The location was great, we were a bit early but would have to pay £30 extra for early check-in so just left our bags instead for no charge. My son and husband needed to change into suits so just used the hotel toilets instead which are very nice. It's self check in which was relatively easy but there was staff on hand to help and gave us directions to our rooms. The rooms are very clean and comfortable, for some reason they had huge bathrooms which are nice but it just seemed like the space would have been better used to make the bedroom a big bigger with more storage. Over all though it's a good hotel in a great location with very friendly helpful staff, so all good .