CHIIKAWA'S ADVENTURE — Mermaid Island's Souvenir Shop | Entry Pass

— Terms & Conditions —

• Ensure your registered name exactly matches your ID/passport. Nicknames or aliases will not be accepted. • Children aged 3 or under do not need to register to enter with a booked adult, but they will not get a shopping quota. • You will not be allowed entry if you cannot present a valid [Entry Pass] QR code. • Each person can only register once per day. Duplicate bookings will be cancelled, leaving only the earliest one valid. • Once booked, no information can be changed (name, email, phone, date, or timeslot). • The [Entry Pass] only guarantees entry, not product availability. • Do not buy passes from unauthorized sources. Staff reserve the right to deny entry to anyone with an unauthorized pass. • Terms, conditions, and queuing methods are subject to change without notice. The organizer reserves the right to make the final decision.

— Payment Methods —

VISA, MasterCard, WeChat Pay, Alipay, UnionPay, and Octopus only.

— Purchase Limits —

• Limited to 2 pieces per item per person. Duplicate purchases may be refused. • Limited quantities available, while stocks last, without prior notice. • Only 1 checkout per person. Bill splitting or re-queuing is not allowed. • Staff may check your entry proof to verify purchase eligibility and ensure you only buy once. • Inspect items before paying. No refunds or exchanges after purchase. • The organizer reserves the right of final decision. • Please refer to on-site announcements for any other purchase rules.

— Exchange Rules —

For exchanges regarding CHIIKAWA Japanese products, items will be handled according to official exchange standards. For details, please visit: https://chiikawamarket.jp/zh-hant/pages/reference

Bad Weather Arrangement

Amber / Red Rainstorm Warning, Typhoon Signal No. 1 & No. 3: The Pop-up Store will remain open and operate as usual.

Black Rainstorm Warning:

• Issued at or before 9:00 AM: The store will close and will reopen 2 hours after the warning is lowered to Amber/Red. Affected bookings will be automatically cancelled without prior notice. • Issued during business hours: The store will remain open. However, if you cannot arrive due to road conditions or traffic, your booking will be automatically cancelled without prior notice.

Typhoon Signal No. 8 or Above / Government ""Extreme Conditions"":

• Issued at or before 9:00 AM: The store will close and will reopen 2 hours after the signal is lowered. • Lowered before 4:00 PM: The store will reopen within 2 hours. • Pre-No. 8 Announcement: The store will close within 1 hour once the Observatory announces an upcoming Signal No. 8. • Lowered after 4:00 PM: The store will remain closed for the rest of the day.

Note: All bookings affected by Typhoon Signal No. 8 or above / Black Rainstorm closures will be automatically cancelled without prior notice.