Tokyo Mt. Fuji Full-Day Cave Exploration Tour

• Live tour guide: English
• Transport: Bus, Coach, Minibus
• Meals: Lunch
• Admission: Fugaku Wind Cave and Narusawa Ice Cave, Mt. Fuji World Heritage Center (Yamanashi), Kitaguchi Hongu Fuji Sengen Shrine
• Tax & discounts
• Insurance

• Accommodation
• Extra fees
• Gears & Equipment
• Special arrangement
• Services vary based on customer selection

Additional information

Other Reminders

• Natural ice forms during winter and can usually be seen until early autumn. However, please note that visibility may vary depending on weather conditions and cave temperatures, and ice may not be present year-round.
• Please note that the exit involves climbing stairs with an elevation gain of approximately 21 meters, which may be physically demanding for some guests.
• In addition, during summer, the temperature difference between outside and inside the cave can exceed 20°C. Guests with heart conditions or other health concerns are advised not to participate.
• At the deepest section of the cave, please stay on the designated wooden walkway. Stepping off the path may lead onto slippery ice, which could result in falls or injuries.
• The cave generally has low ceilings, so please watch your head at all times. The lowest point is approximately 91 cm, and there is a risk of hitting your head.
• Narusawa Ice Cave is a vertical cave, and most of the route consists of stairs.
• The steps are made of stacked stones rather than paved surfaces, and can be slippery due to moisture. In early spring, ice may remain on the stairs, making them even more slippery. High heels or unstable footwear are strongly discouraged for safety reasons.

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• The activity is unable to accommodate for allergies, gluten intolerance, vegetarian diets or other dietary needs
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Outside food and drinks are not allowed
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Participants are advised dress appropriately for this activity (long pants, long-sleeved shirt or scarf to cover shoulders, and closed shoes)
• Please dress accordingly depending on the day's weather conditions
• The following items are prohibited: drones
• Pets are prohibited
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• Flash photography is/are strictly prohibited inside the attraction
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.
• Smelly food (e.g. durian) is not allowed in the facility

Accessibility

• Child seats are not available
• This activity is not stroller and wheelchair-accessible
• Please refer to the venue's official website for more information about PWD accessibility

Vehicle & luggage info

• The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued
• Luggage storage and delivery services are not provided

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to request a full refund
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Full refunds will only be issued for unsuccessful or rejected bookings
• Lost, stolen or damaged tickets can't be refunded
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 10 minutes or more
• To find out more about the cancellation policy, contact Klook customer support

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Due to narrow passages and potentially hazardous areas inside the ice cave, children under 100 cm in height are not permitted to enter. For safety reasons, entering the cave while carrying a child (in arms or on the back) is also not allowed.