Winter Illumination Limited | Hokkaido Shikisai-no-Oka (Optional Snowmobile Experience) & Christmas Tree & Shirogane Blue Pond & Ningle Terrace Night Illumination | Departing from Sapporo

Asahiyama Zoo closure dates: November 4-November 10, December 30-December 31, January 1, 2027

Pre-trip notice

• Please ensure that the communication app you have provided can be used to contact you during your trip to Japan. We will contact you one day in advance. We will send vehicle and guide information for the next day's trip to your email before 8:00 PM on the day before your trip. Please check your email (it may be in your spam folder). To ensure a smooth trip, please be sure to contact your guide or driver in a timely manner. Thank you.
• If the number of participants does not reach the minimum required for a group tour, you will be notified of cancellation by email one day before departure. In case of extreme weather such as typhoons or blizzards, cancellation will be confirmed by 6:00 PM local time one day before departure and notified by email.

Seating and Vehicles

• The itinerary is a shared group tour, and seat allocation follows a first-come, first-served principle. If you have special requests, please note them, and we will do our best to accommodate, but the final arrangement will be based on the actual situation on site.
• The vehicle model used will be arranged according to the number of participants and cannot be specified. For a small number of people, a driver who also serves as an attendant may be arranged, and the commentary content will be relatively brief.
• If you need to bring luggage, please inform us in advance. If you bring luggage without prior notice, the guide has the right to refuse boarding, and the fee will not be refunded. Eating and drinking are prohibited inside the vehicle. If any damage or stains are caused, compensation will be required according to local standards.

Itinerary Adjustments and Safety

• Japanese law stipulates that commercial vehicles may not be driven for more than 10 hours per day. Overtime will incur additional charges (ranging from 5,000 to 10,000 JPY per hour).
• The itinerary is for reference only. Actual transportation, stopovers, and sightseeing times may be adjusted due to weather, traffic jams, facility maintenance, and other circumstances. The guide may reasonably change or reduce attractions based on the actual situation.
• If ropeways, cruise ships, or other facilities are suspended due to weather or force majeure, the itinerary will be changed to visit other attractions or the stopover time will be adjusted.
• If you are late due to personal reasons, temporarily change the meeting point, or leave the group midway, the fee will not be refunded. Any accidents or additional expenses incurred after leaving the group must be borne by yourself.

Season and Scenery

• In winter, if highways are closed or access to scenic spots is restricted due to special circumstances, we will reduce or change the route, and no refunds will be given.

Other Information

• Please arrive at the meeting point on time. No waiting for latecomers, and no joining midway.
• It is recommended to wear light clothing and shoes. For winter or mountain itineraries, please bring your own warm clothing.

* The itinerary does not include personal travel or accident insurance. It is recommended to purchase your own insurance. Outdoor activities and high-risk sports carry certain risks. Travelers are advised to register carefully based on their health conditions.

* If the itinerary is forced to be interrupted after departure due to natural disasters or force majeure, the fee will not be refunded, and travelers will also need to bear the cost of return travel or additional accommodation.

* During Japanese public holidays and weekend travel peaks, there are often severe traffic jams or early closures of attractions. It is recommended not to book flights, Shinkansen, or dinner for that evening, and to bring light meals and a power bank.