Asahiyama Zoo Full-Day Tour with Sapporo TV Tower Ticket

Additional information

Other Reminders

• The TV Tower ticket is valid for 3 days starting from the day of your tour.(Example: If you participate in the bus tour on March 15th, the validity period of the TV Tower ticket is from March 15th to March 17th)Please present your electronic voucher at the observation deck entrance reception on the 3rd floor of the TV Tower.Please present your electronic voucher at the Observation Deck reception on the 3rd floor of Sapporo TV Tower.
• Please note that drop-off times and duration of stay at each destination vary depending on the season. Please refer to the itinerary for details.
• Meals are not included. Please purchase lunch at Asahiyama Zoo at your own expense.
• This tour is operated by Hokkaido Chuo Bus// Eating (including snacks) and drinking on the bus is not permitted & Please also avoid loud conversations while on the bus.
• Japanese Guide only , this tour is confirmed to run on all scheduled dates. It is guaranteed to run for even one person.
• You can choose the final drop-off points from where written on the itinerary section. If you decide it, please let the guide know on the day. We do not accept the request from our site.
• The length of stay at each stop may change depending on traffic conditions and the number of participants.
• Arrival times may also be delayed, so please allow sufficient time for onward travel after the tour.
• The tour may be canceled due to natural disasters or traffic restrictions.
• The bus departs on time, so please make sure to arrive before the meeting time.
• We recommend wearing comfortable outdoor clothing and layered outfits to adjust to changing weather and temperatures.
• Please take your trash with you when leaving the bus.
• The Penguin Walk is viewable depending on event timing during your stay. (Please note that the exact time of the Penguin Walk has not been decided yet. If it takes place outside of your tour stay, you will not be able to see it.) & Please understand the the Penguin Walk may be cancelled or changed depending on the weather and snopack for that day.
• During March the Penguin Walk is scheduled for the morning, so we will not be able to view the show.

Accessibility

• Child seats are not available

Confirmation

• You'll get confirmation 72 hours before the departure date. If you didn't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Partial refund rules: Please note that we cannot provide refunds even if you do not use your Sapporo TV Tower ticket.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Refunds can't be issued for any participants who are late by 0 minutes or more

Voucher type

• Present your mobile voucher

Redemption information

• There is no guide or staff waiting at the bus stop. Please go directly to the bus counter first to exchange your voucher for a ticket.Then wait at the bus stop(shown in the picture) .

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Free for children aged 0-5
• Children aged 15+ will be charged the same rate as adults