The Met Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Location Excellent

Bathrooms were disgusting and unclean. used towels laying everywhere. Bed was hard. Pillow super thin.constant Loud noise all night. Balcony was closed early so unable to smoke. Nothing online to say it closes early. Kitchen was dirty and had other peoples food laying everywhere. Fridge was completely full so was unable to use. Wasn’t given a towel. Will not book through there or advise anyone to again

Cleaner very friendly, helpful and competent. Bedding & cleanliness was great but hotel in desperate need of a renovation.

I love the family atmosphere of this hotel. I am always comfortable and warm in winter and there's a lot of restaurants within a short distance. Easy to find and has TV's in each room with a shared bathroom. It's an old pub and the management staff are great.

DO NOT BOOK. UNFIT TO STAY IN BUSINESS. I wanted to contact property to notify late check-in. I called four/five times, nobody picked the call. I arrived around 7pm, found an afterhours contact number, called at least five times, no response. Eventually a person texted me with a lockbox code for room 8. I opened the box, there was no key (photo taken). Photo sent to hotel person, gave me code for room 12. A short while later a lady came down and started accusing me of stealing room 8 key, used extremely abusive language. She texted me with remarks ‘fxxxing dog’ which she later unsent. The lady told me that she is going to call cops. I went to Toowoomba Police Station and reported the incident. Due to the behaviour, risk to self and belongings, I didn’t stay and booked another hotel for the night. While I did not except a luxury experience in a budget hotel, this was quite extraordinary.

It’s worth paying more to stay somewhere better

Staff are awesome friendly everything u need for cooking just buy it own food and drinks. Kid friendly too

It is more like a hostel than a hotel. Very unsafe surrounds & area. On street parking. The shared bathrooms were very primitive & dirty. Shared kitchen was unusable. The noise level was unbearable. The walls are paper thin. Everytime someone open or closed their door you could hear it really loud. If anyone walked around in their room or the hallways you could hear it. Any noise on the street you could hear it. The pillows & mattress were really uncomfortable. All the doors have no smoking on them but someone in room 15 or 16 was smoking marijuana you could smell it in the hallway as you walked past to access the shared bathrooms. The bathrooms had shared hand towels & bath mats which are super unhygienic. They should provide a hand towel & bath mat with the towels in your room when you arrive. When I attempted to use I’m assuming was the ladies bathroom their was urine on the floor at the front of the toilet. There was no toilet paper either so my husband had to go into the men’s bathroom to obtain a roll. I would not stay here without a male partner accompanying you. I don’t feel like it is a safe place. We checked in at 4pm & there was a sign on the main entrance to call a number for after hours check in. The lady was helpful on the phone. I had to contact her by an sms message as I couldn’t get the through by phone call. We used the Sports Club next door for meals & the bathroom facilities. We also stayed for the comfortable chairs & to watch the large screen TV’s.

Place was closed. Contact number available for a Marian who refused to ting and help me out. I get the impression they can’t speak English but why run a business like that? You best believe I’m getting a refund.

Definitely not a hotel as advertised. No meals, no staff, dirty facilities. Literally only a bed and a tv. No a/c either.