JW Marriott Gold Coast Resort & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Kids loved it so I loved it.

Awsome place, loved everything about it. The room was beautiful, the food delicious, the pools fun.

You treated my daughter well on her birthday. Thanks so much

This place always stuffs up a booking and admin.

It is good, just not what it used to be. It is run down. The pool needs updated, the lazy river is very lazy- lacks power stream. I miss having a deli/coffee shop in the hotel that you could stop at for a dessert and a coffee. The valet weren't great, they didn't greet us or offer to get our bags. The reception staff inside were lovely though. The poolside menu needs work, whats on offer is odd - people are by the pool, we want club sandwich, salads, acai bowls, snacks, smoothies, not a lobster roll with cavier. In the rooms, there aren't any spoons, how do you suggest people stir coffees or teas, so bizarre.

Lovely hotel.

We had a fantastic stay at JW Marriott Surfers Paradise and would absolutely return. From the moment we arrived, the service was warm, attentive, and genuinely welcoming. The check-in process was smooth, and we felt well looked after throughout our stay. The hotel itself is beautifully maintained, with a bright, relaxed atmosphere that makes it easy to unwind. Our room was spacious, very clean, and thoughtfully designed, with a comfortable bed and great views. Everything felt high quality without being overly formal. One of the standout features is the pool area, which is exceptional. The lagoon-style pool with the sandy beach and the saltwater fish experience really sets this property apart. It feels more like a resort than a city hotel, which made our stay feel like a true getaway. The location is also ideal—close enough to Surfers Paradise to access restaurants, shops, and the beach easily, but just far enough away to feel calm and quiet. Overall, this is a well-run hotel that delivers a premium experience without losing a personal touch. Highly recommended for couples or anyone looking for a relaxing escape on the Gold Coast.

Gorgeous property but I don't think it's worth the money. Great for children the pools are wonderful! But $20 to hire a snorkel for 2hrs? The rooms are nice but in my opinion not worth the 1k per night

Spotless and great service

Was ok don’t think it’s worth the money no cooking appliances in the room breaky not worth the 50$ per person