Perth City Apartment Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

When I entered room there were still wet stains on the couch, looked like someone had peed on it. Door lock didn't seem to work. Did not feel safe.

Dirty room cocaroach on bedding and walls were filthy dirty

Worst hotel/ apart experience ever, it's a 1 star property in shocking condition grossly overpriced a total rip off It's not recommended

This was the most awful place I have stepped foot in. Graffiti all over the building, more rubbish in the corridor than at the tip. Drunk people everywhere. Went to reception and was asked to payID the bond?Walked in and turned around and found somewhere else to stay. I do not recommend this place.

Clean room but very worn out. Needs tlc. Old fan in one bedroom oom that is very noisy, no fan in the other room. Decor could do with a repaint and the bathroom tiles need renewing. Not bad for an emergency stay though. Staff were very welcoming and Eddie couldn't do enough to help.

Nowhere in the booking process or on the “ payable at properly “ does it mention an additional $300 charge. Reception area felt dirty, staff were rude.

Our experience with **Perth City Apartment Hotel** was by far the worst we have ever had. We booked a three-night stay through **Wotif** and had already boarded our flight when the hotel attempted to call us. As we were out of network, we only received their voicemail after landing, asking us to call back immediately. When we returned the call, we were told that we needed to pay a $300 security bond and send photo ID before arrival. This requirement was never clearly communicated during the booking process. When we questioned why this was necessary before even arriving at the hotel, the staff member responded rudely, insisting on immediate payment and even threatening to charge us “overtime” if we continued to question him. At that time, we were at the airport trying to secure a taxi to the hotel with our tired, crying baby. We explained our situation, but he showed no empathy or understanding. When we attempted to call back for clarification, he stopped answering and later left a message stating that since we had “refused” to pay the bond, he would switch off his phone. We were left stranded at night with a small baby and had no choice but to urgently find alternative accommodation, which cost us even more money despite already having paid for three nights. The following day, we went to the hotel in person to speak with the manager and were shocked to discover that the same person who had treated us so poorly on the phone was the manager, **Eddie**.

WiFi barely works and the air conditioner doesn’t reach the other rooms only the room by ac —pool was just ok - no chairs to layout on and only one there was broken

The staff were lovely. It was perfect for what I needed it for

Great place, clean and conveniently located. Staff were absolutely FABULOUS!!.. will definitely recommend and stay again.