Hampton by Hilton London Waterloo

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The property was convenient to tube and rail facilities, and there were several good restaurants in the area. The property was also very cleaned and well maintained. The staff was also courteous and very friendly. We did run into one issue in that the air conditioner only cooled the room down to an estimated 79-80 degrees. In fairness, temperatures in London were in the low 90s during our stay. The staff did send maintenance to clean the filter in the room, but that had no impact. Staff also told us AC units don’t work that well during times of high temperatures. It would have been nice if they would have offered to move us to a different room instead of having to go through a few miserably hot nights.

The staff worked hard to place everyone. They were polite and friendly. The food was good and fresh but I would like warm plates for the cooked food.

Great hotel to use as a base, just 10 minutes walk from Waterloo. Our room was clean, functional, as long as you didn't mind not having a view. Staff were helpful, breakfast was busy but was good quality and plenty of choice. Well worth the money we paid for the stay.

We marked excellent for all, and why. We had an amazing breakfast, each day. We ate dinner there each night. The front desk helped arrange taxi's for us, when we checked out. They gave directions to all attractions, etc. We loved the Waterloo area. We'd stay there again!!!

First room stunk of sewage. Staff expected us to wait “hours”. Moved after we complained. Told to try and eat breakfast (07:15) within 30 mins. Run down and tired hotel. Horrible beds and weird vibes.

Love the place. Few steps from Waterloo Tube station so very convenient. Very central to everything. Very clean and front staff is very friendly and helpful. Housekeeping staff stewards are great and the rooms were clean but just don’t ask them for any questions about the trains or bus or anything about the area as they’ll always say they don’t know cause I ask about the bus schedules and they were no help. I think most if not all hotels tell their housekeeping to say nothing except to provide answers regarding the room cleaning, towels, toiletries, etc. which makes sense. SO THEN I ask the front desk about the bus schedules and they were able to help. SO AGAIN-Love the place, love the location, love the free breakfast…. And would definitely stay there again.

Nice bar/Cafe on property.

Property has an outstanding hot breakfast.

Location is perfect. Very clean. Helpfull staff

great breakfast every morning