Booked this bike tour & regret nothing. Ellen was gentle, but also got us from A to B without any wasted time. bikes were all very new & easy to use (no gears). We weren’t stopping for shopping, which was good too! she recommended areas to visit again & balanced on bike & off bike time superbly. Once back to base, she helped us all (4 cyclists) get to our next destinations! She also emailed any photos she took!