Surabaya

This trip was beyond imagination, even though I didn't see the blue flame on the day I went. The vehicle was comfortable with ample legroom, and Mr. Rudi was a gentleman and punctual. If you like swimming, the hotel has a pool. Also, when we departed at 11:00 PM, the hotel packed the rice that we didn't redeem the coupon for in time, and Ms. Judi brought it to the car. It was very impressive. I encourage everyone to try this experience once in their life. Watching the sunrise at Mount Bromo is not difficult, but at Ijen, the path is quite steep for a long distance. I recommend being in reasonably good physical condition.

The Bromo tour was one of the most beautiful sights I have ever seen in my life, and every moment felt surreal and unforgettable. Although it was raining on the way from Surabaya, we were lucky to arrive at King Kong Hill under clear skies, allowing us to enjoy the full view. We also had the best driver and a wonderfully kind guide who made the whole journey even more comfortable and enjoyable. The entire experience was so perfect that I have absolutely no regrets choosing this tour. 참고로 쌀쌀은 했지만 엄청 춥지는 않았고, 한국 가을 날씨 정도로 느껴졌습니다~ (11월22일 기준) I was especially grateful for our guide, Melati, who made the experience even more enjoyable. She was kind, thoughtful, knowledgeable, and talented guide. She guided us perfectly and showed us the best spots. She also took amazing photos for us, helping us create memories. If I ever visit Bromo again, I would love to join her tour once more. Thank you so much, Melati!

We really enjoyed our Bromo trip and our tour guide, Riza, made it even better! He provided everything we needed — thermal blanket, heat pack, waterproof phone case — you name it! Super attentive, friendly, and fun, always checking if we were comfortable and helping us get the best photos and viewpoints. The restaurant that we’re taken also serve the best food. The sunrise was beautiful, the journey was smooth, and we felt well taken care of from start to finish. Thank you Riza for the great memories! 🤩✨ Highly recommended!

My day trip to Mount Bromo and Madakaripura Waterfall on June 23, 2025, was absolutely spectacular, thanks to our exceptional guide Layla. From 7 AM to 5:30 PM, their professionalism, warmth, and dedication made the experience unforgettable. Layla guided us through Mount Bromo’s otherworldly landscape with enthusiasm, sharing captivating details about its history and ensuring our group, especially my mom, felt comfortable and cared for. She also went out of her way to help us capture stunning photos, suggesting the best spots and angles for perfect shots. At Madakaripura Waterfall, Suman was outstanding. He supported my mom by offering his arm throughout the trek, navigating slippery paths with care to ensure her safety and confidence. Additionally, Suman’s knack for photography shone through, as he helped us take breathtaking photos that perfectly captured the waterfall’s beauty. Both guides’ attentiveness, knowledge, and passion for the sites created a seamless and joyful adventure. Their efforts to make everyone feel included, from personalized care to photo assistance, were truly remarkable. I highly recommend booking this for an unforgettable, well-organized trip with memories captured beautifully!

My partner and I did the trip to Ijen and Bromo, and it was truly memorable. From our Ijen guide to our driver, Sudarta-Made, who drove us all the way from Ubud to Ijen, then to Bromo, and back again to Ubud; everything was seamless. It was a very long journey, but our driver's calm presence and excellent driving skills made it feel effortless. The experience itself was surreal. The support we received, the friendly and easy banter with our guide, and the journey through the breathtaking landscapes became the highlight of my entire Indonesia trip. Our guide also took the time to take some breathtaking photos and videos of us which we really appreciated. Overall, an amazing experience that I highly recommend.

What an incredible trip! The places we visited were beautiful, the experiences were unforgettable — but what truly made this journey special was our guide, Laz. From the very first day, Laz brought so much positive energy and warmth to the group. He wasn’t just guiding us; he was sharing stories, making us laugh, and going out of his way to make sure everyone felt included and comfortable. You could tell how passionate he is about what he does, and that passion is contagious. Whether it was explaining local culture, helping us find the best spots for photos, or just keeping the mood light during long drives, Laz was always there with a smile and a great sense of humor. We came away with not just great memories of the trip, but also the feeling that we had made a new friend. If you ever get the chance to take a trip with Laz as your guide — do it! You won’t regret it. Thank you, Laz, for making this experience one we’ll always remember!

Use code MELISAKLOOK for 8% off for new users! Highly recommended, located in the center of Surabaya, the place is very clean, a blend of modern and Javanese style.

Ibu Linda was very helpful to confirm my appointment for me. Therapist Widy was excellent, warm and friendly and professional in her work. thank goodness for booking this service

Great value and excellent service! The staff helps with luggage to your room upon check-in. Room service is quick and responsive, and the rooms are spacious. The breakfast options are also plentiful!