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2 adults, 1 room

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Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Shikotsuko Poropinai 7See map

NZ$ 213.42per night

This is the cheapest price in 30 days, based on the rates on 10 Nov

Top reasons for booking
Great view
Friendly staff
Nature retreat
Traditional Japanese
Popular facilities
Hot spring
Restaurant
Free WiFi
24-hour front desk
4.4/5Great 283 reviews
Reviews summary
Stunning lake views, exceptional natural onsen, delicious traditional meals, helpful staff, and clean, spacious rooms create a relaxing and authentic ryokan experience.
Exploring the area
Osatsu Station, 26.8km, About 30 mins from hotel by car
New Chitose Airport, 31.2km, About 35 mins from hotel by car
Marukoma Hot Spring Hotel, 100m, About 1 mins from hotel by foot
11
Japanese Style Room, Lake side, Non Smoking
Bed type arranged at check-in

18.0 m²

Non-smoking

Lake view

Deluxe Lake View Semi Western-Style Room
Bed type arranged at check-in
Room RUN OF HOUSE
Bed type arranged at check-in
Lake Side Japanese Western Style Room
Bed type arranged at check-in

19 m²

Non-smoking

No pictures available yet
Deluxe Japanese-Western mixed No Smoking Lake side Lake View
Bed type arranged at check-in

Non-smoking

No pictures available yet
Special room Japanese-Western style all rooms will be non-smoking from February 1, 2022 [Japanese-western room] [Non-smoking] [Lake view]
Bed type arranged at check-in

19 m²

2
Standard Roh Japanese-Style Room
Multiple beds

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Reviews

Read all reviews
4.4/5.0

Great

283 reviews
Location
3.5
Services offered
4.5
Cleanliness
4.2
Atmosphere & facilities
4.3
Reviews summary
From real reviews, powered by AI
Overall impression
Stunning lake views, exceptional natural onsen, delicious traditional meals, helpful staff, and clean, spacious rooms create a relaxing and authentic ryokan experience.
Location
Breathtaking lake and mountain views. Peaceful lakeside setting with scenic sunrise vistas from rooms and outdoor baths. Shuttle service facilitates convenient access.
Services offered
Delicious Kaiseki dinners and breakfast buffets. Highly attentive, helpful staff providing thoughtful transportation assistance, late-night check-in support, and takeaway rice balls.
Cleanliness
Rooms consistently clean, tidy, and spacious. Well-maintained traditional Japanese inn presentation with comfortable beds and pristine onsen facilities.
Atmosphere & facilities
Authentic traditional ryokan ambiance. Relaxing tatami rooms and superb natural onsen featuring rustic charm, scenic outdoor baths, and private hot spring options.
All
4.5+
3.0+
Friendly staff
Klook User
Reviewed: 6 Jul 2026

4.0/5.0

Great

Standard Roh Japanese-Style Room · 2 Adults · 1 Nights

Despite our flight delayed for 2 hours and having to arrive past midnight, the staff on duty on 3rd July night attended to and serves us well. Kudos to him as I did not able to get his name. Thank you.

Overview

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Rooms:55
Star rating:

With a stay at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan in Chitose, you'll be 25.9 mi (41.7 km) from Sapporo Dome and 26.4 mi (42.4 km) from Odori Park. This ryokan is 26.9 mi (43.4 km) from Sapporo Clock Tower and 27 mi (43.5 km) from Former Hokkaido Government Office Building.

Description

With a stay at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan in Chitose, you'll be 25.9 mi (41.7 km) from Sapporo Dome and 26.4 mi (42.4 km) from Odori Park. This ryokan is 26.9 mi (43.4 km) from Sapporo Clock Tower and 27 mi (43.5 km) from Former Hokkaido Government Office Building.

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Exploring the area

Transport

Osatsu Station

Train stations
26.8km

New Chitose Airport

Airports
31.2km

Attractions

Marukoma Hot Spring Hotel

100m

Lake Shikotsu

7.6km
See map

Facilities & services

Popular facilities
Hot spring
Restaurant
Free WiFi
24-hour front desk
General
Designated smoking area
Shop
Elevator
Garden
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Reception services
Concierge
Food & drink
Breakfast service (additional charge)
Activities
Karaoke
Games
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 19:30

Latest check-out time:Before 10:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers pickup service from Shikotsukohan Bus Terminal only.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve access to the public bathing facility

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Age
Fees
0-0 years old
Not included
Free

Children aged above 3 will be charged as adults at this property

Up to 1 children aged 3 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.

Extra bed policy

Extra beds are not allowed at this hotel

Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately JPY 2420 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite for lunch at Komakusa, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

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