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Guests and rooms

2 adults, 1 room

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Grand Hyatt Hangzhou

28 Hu Bin Road See map
Top reasons for booking
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With a stay at Grand Hyatt Hangzhou, you'll be centrally located in Hangzhou, steps from West Lake and within a 10-minute walk of Broken Bridge. This luxury hotel is 1.5 mi (2.4 km) from Wulin Square and 1.6 mi (2.5 km) from Wushan Night Market.
Good location
Prime location on West Lake, near shopping, dining, and metro. Walkable to attractions. Easy access to transportation. Close to fountain and pier.
Great view
Most user reviews comment positively on the view from their room
Friendly staff
According to user reviews, most guests think the hotel service is great
Popular facilities
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Restaurant
Free WiFi
Fitness center
Spa
Sauna
24-hour front desk
4.2 /5 Great
396 reviews
Reviews summary
Prime location by West Lake and luxury malls. Professional and helpful staff. Clean rooms and good service. Convenient access to dining and transportation.
Exploring the area
See map
Longxiangqiao Station, 800m, About 14 mins from hotel by foot
Hangzhou Station, 3.4km, About 6 mins from hotel by car
Hangzhou Xiaoshan International Airport, 27.4km, About 31 mins from hotel by car

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Overview

Grand Hyatt Hangzhou

Renovation: 2018-12-01
Rooms: 388
Floors: 8
Star rating:

With a stay at Grand Hyatt Hangzhou, you'll be centrally located in Hangzhou, steps from West Lake and within a 10-minute walk of Broken Bridge. This luxury hotel is 1.5 mi (2.4 km) from Wulin Square and 1.6 mi (2.5 km) from Wushan Night Market.

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Exploring the area

Transport

Longxiangqiao Station

Metro stations
800m

Fengqi Road Station

Metro stations
1.1km

Hangzhou Station

Train stations
3.4km

Hangzhou Xiaoshan International Airport

Airports
27.4km

Attractions

Duanqiao Canxue

100m

Broken Bridge

100m

Chiang Ching-kuo Presidential Residence

100m

Zhejiang People's Great Hall

700m

Baochu Pagoda

900m

Precious Stone Hill

1.1km

No.2 Park

1.3km

Zhejiang Museum

1.4km

Zhejiang Provincial Museum

1.5km

Meixi Park

1.5km
See map

Facilities & services

Popular facilities
Restaurant
Free WiFi
Fitness center
Spa
Sauna
24-hour front desk
General
Airport, bus/train station pick up & drop off
Airport, bus/train station pick up & drop off (additional charge)
Gift shop
Elevator
Hair/beauty salon
Wedding services
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Property policies

Check-in/out Time

Earliest check-in time: 3:00 PM - anytime

Latest check-out time: 12:00 PM

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Note: Check-in policies vary by property. Please check carefully before booking

Other fees

Fee for buffet breakfast: approximately CNY 198 per person

Airport shuttle fee: CNY 550 per vehicle (one way)

Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite at 28 Hubin Road 湖滨28, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

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