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2 adults, 1 room

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The Windsor Hotel Toya, Vignette Collection by IHG

Shimizu, Toyakocho, Abuta-gunSee map
Top reasons for booking
Shuttle service
Good location
Great view
Friendly staff
Dining
Ski-friendly
Popular facilities
Hot spring
Restaurant
Free WiFi
Spa
Golf
Luggage storage
4.4/5Great 673 reviews
Reviews summary
Stunning lake and nature views. Exceptional service and friendly staff. Delicious dining options and breakfast. Well-maintained facilities. Peaceful ambiance. Great location for relaxation.
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Overview

The Windsor Hotel Toya, Vignette Collection by IHG

First open:1992-01-01
Renovation:2002-01-01
Rooms:368
Star rating:

With a stay at The Windsor Hotel Toya, Vignette Collection by IHG in Toyako, you'll be within a 15-minute drive of Lake Toya and Shikotsu-Toya National Park. This golf hotel is 18.9 mi (30.4 km) from Rusutsu Resort and 7.1 mi (11.4 km) from Toyako Hot Spring.

Highlights

The Windsor Hotel Toya Resort & Spa is located in Hokkaido, Japan, offering views overlooking Lake Toya. The hotel features rich and delicious dining options, including three Michelin-starred restaurants such as Windsor Out of Africa on the 11th floor, each providing a unique culinary experience. It is the only hotel in Hokkaido to receive the top five-star rating in the Michelin Special Edition. Guests can enjoy healing spa services at Windsor Bloom Spa, experience Japanese style at the Sansen hot springs, and gaze out at the scenic views of Lake Toya.

From within the rooms, guests can enjoy a unique bird's-eye view of Lake Toya
The Michelin restaurant Windsor Out of Africa on the 11th floor, alongside other restaurants, offers delicious cuisine
At the Sansen hot springs, steeped in Japanese style, guests can gaze at the distant views of Lake Toya
Situated in Toyako Town, the hotel provides breathtaking views of both Lake Toya and Mount Yotei
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Facilities & services

Popular facilities
Hot spring
Restaurant
Free WiFi
Spa
Golf
Luggage storage
General
Ski equipment rentals
Ski pass
Skiing lessons
Parking
Designated smoking area
Gift shop
Shop
Elevator
Hair/beauty salon
Wedding services
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Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 12 or above

Special check-in instructions

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - midnight. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property has 2 guestroom towers (North and South). The seaside guestrooms in the North Tower building will be under renovation April 1-November 30, 2026, from 9 AM-5 PM daily. Guests will be allocated rooms in the South Tower during this time. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Reservations are required for dinner at all onsite restaurants and must be made at 6 PM the day prior.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children must be aged 12 and above to stay at the property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Other fees

Fee for cooked-to-order breakfast: approximately JPY 4840 per person

Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

For lunch or dinner, stop by Gilligans Island, a restaurant that specializes in French cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

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