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Canal City Hakata

★ 4.9 (56K+ reviews) • 1M+ booked
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Canal City Hakata Reviews

4.9 /5
56K+ reviews
Read all reviews
cheung *******
4 Nov 2025
Not too crowded on Saturday. We didn't make it in before 9:00 am. At first, we didn't know how to play, but the staff patiently explained. It was a lot of fun. I recommend going with children aged four and older. Book popular games in advance. There's a restaurant inside, and the food is delicious. We played from 9:00 am to 2:30 pm. Time flew by. We ended up playing six different professions.
TSANG ******
4 Nov 2025
Easy to redeem at Hakata Station. When I went to redeem it, I was only third in line, so I expected it to be quick. However, the first two foreigners took more than 40 minutes to complete their transactions, causing me to miss my intended train. The main purpose of the trip was to see the Saga International Balloon Fiesta and the Karatsu Kunchi Festival. I also had time to visit the underwater torii gate at Taiyo Shrine, and it happened to be low tide, so I could walk out quite far. At Uminonakamichi Seaside Park, you can see Kochia during this time, which is very beautiful.
2+
Kate ***************
4 Nov 2025
It was hassle-free and I enjoyed it as a solo traveller. Jimmy was the best tour guide for this. He was organized and helpful.
1+
Klook User
3 Nov 2025
Stayed at the Breakfast Hotel for 4 nights and had a great time. Location was excellent - in the nightlife district (which may not suit everyone but doesn't bother me), close to two metro stations and not far from the central train/bus station. Also walking distance from various districts of interest. Rooms were pretty comfortable. I could turn the temperature down quite a bit to help me sleep. Pillows were somewhat stiffer than I like but seems typical of Japanese hotels and the bedding was comfortable. Comfortable bathrobes were included with the rooms and changed along with towels each day. Bathrooms were also excellent and fairly large and I could crank the heat and pressure up in the shower. I didn't have breakfast included (which seemed expensive otherwise) but I got a free smoothie each day and there was a coffee machine for a complimentary cuppa if you needed it as well as a breakfast truck at the entrance discounted for guests. Nothing fancy but felt great would reco.
클룩 회원
4 Nov 2025
Everyone, this is the ultimate value for money~!!! You must try it, and guide Kim Hye-suk is really number one. She explains based on Japanese history, and it was so fun and informative. Our middle school son even said he wanted to go again the next day. Is this for real at this price? ^^ The weather was also awesome. Oh!!! I drew a great fortune at the shrine lol.
2+
YU ******
4 Nov 2025
Fantastic experience, the pass allows you to board directly, you can get off at each station to experience the local atmosphere, and the bento box is delicious. I loved this trip.
1+
lin *******
4 Nov 2025
During my trip to Northern Kyushu, I chose the Northern Kyushu JR Pass, and overall, I felt it was very worthwhile. Firstly, this pass covers many popular cities and attractions in the Northern Kyushu region, such as Yufuin, Beppu, Kumamoto, Saga, and Nagasaki, starting from Hakata. We used it for multiple long-distance trips (Shinkansen/Limited Express trains) during the day + switching between attractions. If we were to buy individual tickets for each segment, the accumulated transportation costs would actually be higher than the face value of the pass, so using this pass felt more cost-effective.
2+
CHEN *******
4 Nov 2025
North Kyushu 5-day pass. There are fewer people exchanging at Kumamoto Station on weekday evenings. The counter is crowded during the day 🥲. Luckily, I stayed near the station, and I was able to exchange it smoothly at group 3 half an hour before closing. Bring your passport + JR PASS voucher barcode + (if you have additionally reserved a reserved seat online on the official website: also bring the credit card you used to pay at that time). The counter staff will give you the JR PASS and the reserved seat ticket that you reserved online together, so be sure to bring the credit card you used to pay for the reserved seat! Very important!!! Because most sightseeing trains are all reserved seating, in addition to the JR PASS, remember to reserve a reserved seat ticket first (you can reserve a seat for free on the machine with the North Kyushu JR PASS, up to 6 times). I hope everyone has a pleasant trip. 🤗♡

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FAQs about Canal City Hakata

Is Canal City worth visiting?

How big is Canal City Hakata?

Why is it called canal city?

What to know about Canal City Hakata

Located in downtown Fukuoka, Japan, Canal City Hakata is a vibrant shopping and entertainment hub that's known as a "city within the city." Explore the enchanting world of Canal City, where an artificial canal winds through a massive shopping mall divided into the South Building and North Building. Here, you'll find around 250 different shops, including unique Japanese outlets and popular international stores, cozy cafes, delightful restaurants, an urban theater, a game center, cinemas, plus two hotels—all located around a charming canal that runs through the complex. Don't miss the "Ramen Stadium" on the fifth floor of Canal City Mall, with eight top-notch ramen restaurants serving up delectable noodle dishes, including the famous Hakata Ramen.
Canal City HAKATA, Hakata Ward, Fukuoka, Fukuoka Prefecture, 812-0018, Japan

What to do in Canal City, Hakata

Ramen Stadium

Try the flavors of Japan at the Ramen Stadium on the fifth floor, with eight ramen shops offering noodle dishes from across the country, including the local specialty Hakata Ramen.

Artificial Canal

Experience the creative and unique atmosphere of Canal City with its artificial canal running through the complex, creating open spaces and a central fountain with water shows every 30 minutes.

Swirl Patterns and Fountains

Explore Canal City's whimsical design, with its swirl patterns dominating the architecture and fountains synchronized with music that 'dances' every hour, creating a mesmerizing atmosphere. The captivating fountain takes center stage, delighting visitors with fountain shows every 30 minutes from 10 AM to 9 PM.

Fukuoka City Theatre

On the highest floor, you'll find the Fukuoka City Theatre, where a diverse range of theatrical productions, including the Japanese version of The Lion King, grace the stage.

United Cinemas

Experience the thrill of movies at the 13-screen cinema, with a mix of Japanese and Hollywood films for your entertainment.

Tips for Your Canal City Hakata Visit

When is the best time to visit Canal City Hakata?

Visit Canal City Hakata on weekdays for a more relaxed shopping experience or on weekends for a livelier atmosphere with special events and performances. The shopping complex is open every day from 10 AM to 9 PM. 

How to get to Canal City Hakata?

Canal City Hakata is conveniently located near Kushida Shrine Station, reachable by a short walk in 1 minute for 210 yen via the Nanakuma Subway Line from Hakata Station. You can also enjoy a stroll to the complex, taking about 15 minutes from Hakata Station or 20 minutes from Tenjin Station.

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