✈️ Your first taste of Hanoi starts the moment you land
Stepping off the plane into Hanoi’s Noi Bai International Airport, you’re immediately greeted by a blend of functionality and calm. As the second busiest airport in Vietnam, Noi Bai airport is surprisingly well-organized for its size, with wide walkways, signs in English and Vietnamese, and staff generally helpful to international travelers. Whether you’re arriving for an adventure in northern Vietnam or transiting elsewhere on your Vietnam trip, here’s everything you need to know about navigating Hanoi’s Noi Bai airport with ease and confidence.
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Understanding the Terminals: Domestic vs. International
Noi Bai airport is split into two terminals: Terminal 1 handles domestic flights, while Terminal 2 is the hub for international arrivals and departures. Terminal 2, opened in 2014, is newer, airier, and better equipped with modern amenities. It’s designed with long-haul travelers in mind—expect clean restrooms, charging ports, and plenty of seating areas near gates. Meanwhile Terminal 1 serves local carriers like VietJet and Vietnam Airlines and can get quite crowded during local holidays.
Arrival Experience: Immigration & Baggage Claim
After disembarking, international travelers go through immigration. Lines can be long, especially during peak hours, but they generally move at a steady pace. If you’re doing visa-on-arrival, make sure to bring your pre-approval letter and a printed passport photo. Once through immigration, the baggage claim is clearly marked, and bags arrive in decent time, though it’s good practice to keep your baggage tags handy in case of inquiries.
Klook tip: Pack a pen in your carry-on, some arrival forms need to be filled manually.
Fast Transit Airport Services
Book these services for priority lane access in immigration lines, electric buggy rides, and personal assistant or butler service while in these airports:
✅ Suvarnabhumi Airport (Thailand) ➡️ Book Here!
✅ Phu Quoc International Airport (Phu Quoc, Vietnam) ➡️ Book Here!
✅ Kuala Lumpur International Airport (Malaysia) ➡️ Book Here!
✅ Noi Bai International Airport (Hanoi, Vietnam) ➡️ Book Here!
Currency Exchange, SIM Cards, and Customs
Right after customs, you’ll find booths for money exchange, SIM card purchases, and taxi bookings. The exchange rates at the airport are slightly less favorable compared to city centers, but they’re convenient if you need cash right away. ATM’s are also widely available if you prefer withdrawing local currency. Local SIM cards from Viettel, Mobifone, and Vinaphone are affordable and ideal for your Vietnam trip with staff often assisting with setup on the spot.
Klook tip: Save time by taking a photo of your passport beforehand, it’ll be needed for SIM registration.
Airport Amenities: Food, WiFi, and Lounges
Though not a foodie paradise, dining at Noi Bai airport is modest but practical. Expect Highlands Coffee, Burger King, and a few Vietnamese snack counters offering banh mi or pho. There’s free WiFi throughout both terminals—just connect and register with your email. Travelers with lounge access (or those willing to pay) will find clean, quiet lounges with snacks, showers, and resting areas—especially helpful for layovers or if your Vietnam trip includes connecting flights.
Klook tip: Need to recharge? Keep your power bank handy, but note—airlines in Vietnam often require it to be hand-carried, not checked.
Transportation: Getting from Noi Bai to Hanoi City
Noi Bai airport is about 30 km (roughly 45 minutes) from Hanoi’s Old Quarter, and getting into the city is surprisingly easy with various transport options—whether you’re traveling on a budget or prioritizing comfort after a long flight.
1. Airport Express Bus (Budget-Friendly):
If you’re comfortable with a bit of DIY travel, Bus 86 is a solid option. It runs between the airport and Hanoi Railway Station, with stops near the Old Quarter. It’s air-conditioned, has space for luggage, and costs around 35,000 VND (~80 PHP)—a good pick for solo travelers or backpackers with light bags. Just note that announcements are in Vietnamese, so having your destination pinned on Google Maps helps.
2. Ride-Hailing Apps
Apps like Grab are commonly used in Hanoi and offer fixed, app-based pricing. They’re usually cheaper than taxis and reliable, especially if you already have mobile data. Pick-up spots can be a bit tricky to find outside the terminal, but airport staff or signs often point you in the right direction.
3. Taxis
Metered Taxis from trusted companies like Mai Linh or Taxi Group are available at the airport. Look for uniformed drivers and branded cars. They’re a good fallback if you don’t have mobile data or prefer not to fiddle with apps.
4. Private Transfers
For those arriving late at night, with family, or carrying several bags, a private transfer might be the smoother option. These are pre-booked services where a driver meets you at arrivals and brings you straight to your hotel. It’s specifically helpful if you’d rather not deal with currency conversion or navigation right away.
5. Hotel Transfers and Shared Shuttle Vans
Many hotels offer shuttle services for guests, while shared airport vans are available depending on your arrival time. These fall somewhere in the middle—more affordable than a private car, but with a bit of a wait if you’re sharing with other passengers.
Klook Tip: If you’re arriving for the first time, it helps to screenshot your hotel’s name and address in Vietnamese in case you need to show it to your driver or ask for help.
Final Tips for a Smooth Arrival
Credit on Unsplash: @Colin+Meg
Keep small change ready, some taxis or small vendors won’t have enough to break large bills. If your Vietnam trip continues to Sapa or Ha Long Bay, or other destinations, allow a few hours’ buffer in your schedule, just in case. Though Noi Bai airport runs efficiently, road conditions and traffic in Hanoi can be unpredictable. Take it easy, stay flexible, and ease into the rhythm of your journey.
Ready to Breeze Through Noi Bai Like a Pro
With this travel guide in hand, you’re all set to navigate Noi Bai International Airport like a seasoned traveler. From getting your SIM card sorted to catching the first ride into the city, every step is a smooth start to your Hanoi journey. Soak in the energy, get excited for bowls of steaming pho, lakeside strolls, and lantern-lit nights—you’re officially on Vietnam time now.
