Kyoto & Nara Park & Arashiyama Day Trip (Optional Departure from Osaka or Kyoto)

Additional information

Other Reminders

• Children aged 1.0-2 years are free of charge and do not occupy a seat, but their participation is not recommended. If participation is required, please inform us by email in advance. If not informed in advance and seats are insufficient, the driver has the right to refuse carriage. Thank you for your cooperation. Children under 2 years old who require a seat must purchase a ticket, which is the same price as an adult ticket and requires a note. Children over 2 years old are the same price as adults. Additionally, seniors aged 65 (inclusive) and above must ensure they are healthy and fit for travel, and must be accompanied by a family member or friend aged 22 or above throughout the trip.

1. Passengers with the following conditions or others unsuitable for excessive stimulation are prohibited from participating in this activity: high blood pressure, heart disease, acrophobia, asthma, epilepsy, pregnant women. If you conceal your condition and register, you will be solely responsible for the consequences.
2. This itinerary is a fixed carpooling route. Customers participating in this itinerary must adhere to the designated停留时间 (stay times) at each attraction and follow the arrangements of the driver-guide. If you do not arrive on time, the guide will wait for a maximum of 5 minutes. After 5 minutes, you will need to proceed to the next meeting point on your own.
3. Please note that no fees will be refunded to those who do not participate in or interrupt the itinerary due to personal reasons, lateness, etc. If you leave the group on your own during the itinerary, no fees will be refunded. If this leads to personal or property safety issues, you will be solely responsible for the consequences.
4. If you need to carry large luggage, please inform us when making your reservation. During the trip, please keep your passport and valuables with you. You will be solely responsible for any loss, theft, or damage. Sealed light snacks or unopened beverages are permitted, but eating is prohibited inside the bus. Please note that if the interior of the vehicle is stained, compensation will be required according to local cleaning standards. Thank you for your understanding.
5. Due to traffic conditions, weather, holidays, and crowd flow on the day, the arrival times for each itinerary may vary, and the order of the itinerary may also be adjusted. According to Japanese regulations, the vehicle usage time cannot exceed 10 hours. In case of traffic congestion caused by holidays or force majeure, the itinerary may be delayed, canceled, or the sightseeing time shortened/number of attractions reduced. We ask for your understanding. However, this cannot be used as a reason to request a refund or leave a negative review.
6. Vehicle Model and Tour Guide Arrangement: Vehicles and tour guides will be arranged according to the number of participants. If the number of participants is less than 12, we will use small vehicles with fewer than 14 seats, equipped only with a driver, and no tour guide service will be provided. If the number of participants exceeds 12, we will arrange one driver and one tour guide. Please be aware that this product is a shared ride service, and you will be traveling with other guests.
7. The tour guide will recommend lunch and local Japanese specialties, including local characteristic catering, ice cream, horse oil, and other products. There is no forced consumption.
8. Traffic congestion is expected on holidays, weekends, or Japanese holidays, which may cause delays of 2 to 5 hours. It is recommended that you flexibly adjust your evening itinerary.
9. The daytime tour itinerary does not include personal travel insurance or accidental injury insurance. Please purchase these yourself if needed. Outdoor activities and high-risk sports all carry specific risks and dangers; please assess your own health condition and ability. Our company assumes no responsibility for any personal injury or harm caused by accidents or unforeseen factors. We appreciate your understanding.
10. We will send you an email between 16:00 and 21:00 on the day before your trip, containing: meeting time, license plate, tour guide, and the guide's social contact information. Please make sure to check your email (it might be in your spam folder!). Do not be late on the day of travel, as no refunds or changes are allowed on the day! Therefore, you must check your email to add the tour guide!!! Please keep your mobile phone accessible during the tour so that relevant reception staff can contact you! If you have not received the email by 21:00, please contact our company.
11. For those using LINE, due to LINE's regional restrictions, the tour guide will not be able to add you as a friend directly using your LINE number the day before the trip. Therefore, we will create a LINE group the day before the trip and send the LINE group link to you via email. After receiving the email, please actively click the link to join the LINE group so that the tour guide can communicate with you in a timely manner. Thank you!
12. Due to the varying scenery across the four seasons, the website images are reference renderings of the best viewing season for the attraction. The actual scenery is subject to the day of visit, and the images are for reference only. PS: The cherry blossom season and maple leaf season are estimated references. Floral vegetation is affected by natural climate and will bloom gradually in batches. Please refer to the actual on-site conditions for the duration of blooming and wilting. Thank you for your understanding.
13. The private car charter package only arranges 1 driver, and the car charter service duration is 10 hours. If the itinerary exceeds the time limit, overtime pay must be paid to the driver on site, at a cost of 5,000 JPY per hour. Thank you for your understanding.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount