Vancouver and Victoria Highlights Day Tour with Butchart Gardens

Additional information

Safety / High Risk Disclaimer

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip
• Participants who appear intoxicated may be refused service

Other Reminders

• Pregnant travelers allowed if under 24 weeks
• Please verify your name and contact details; errors may incur additional costs
• For multiple bookings, please provide all confirmation numbers after booking to ensure you travel on the same bus
• Third-party attraction tickets or city passes are not accepted and all admission tickets must be purchased during booking or from your guide on the day of the tour
• Children under 6 may require a booster seat by law when traveling on minivans or vans and you should contact the operator in advance if needed with rentals available on request
• Leaving the group requires informing the guide and signing a form with no refunds for unused portions
• Parking is not available at the meeting point and guests must arrange their own transportation
• Itinerary and vehicle may be adjusted due to weather, traffic, or other conditions with passengers possibly transferred to another vehicle if needed
• No refunds for unused portions or changed gift vouchers or tickets
• Passengers with disabilities must provide advance notice to operator when booking to ensure accessibility
• Vehicle type will be determined based on the actual number of participants
• Butchart Gardens will be closed from 01/19/2026 to 02/01/2026, so the tour will visit Butterfly Gardens instead
• These terms may be updated anytime; refer here for more information

Prohibitions & Limitations

• This activity is not recommended for pregnant women
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Please dress accordingly depending on the day's weather conditions
• Pets are prohibited
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

What to bring

• Sunscreen / Sunglasses / Caps or hats / Valid ID / Passport (with 6 months validity)

What to wear

• Casual clothing / Walking shoes

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Children aged 0-17 must be accompanied by a paying adult
• Participants aged 0-12 are considered children, based on their official ID
• Children aged 13+ will be charged the same rate as adults
• Group size: 1-55 participant(s)