JAI CHAN Thai massage & Head Spa at Siam Discovery in Bangkok

Ambiance was good and fell asleep during the massage. Good massage and service provided. Due to some miscommunication, our session was postponed by one hour but they compensated by providing free hair spa

This is our second visit. Staff is friendly and professional,, we had a wonderful 2 hours experience. We will book again.

Easily accessible from the BTS, it's in a convenient location to stop by while shopping. However, it was crowded that day, and I ended up waiting about 20 minutes from my reservation time. Just when I thought I was finally going to be seen, the staff member asked if they could go to the restroom, and I couldn't refuse, so I agreed. Then, they handed me a towel for changing and said, "Please wait for about 10 minutes." To be honest, I was a little taken aback. The shampoo and other amenities had a pleasant scent, which was a good impression, but the head massage suddenly felt like my hair was being pulled, and it felt painful to me. I think it's probably the style of the treatment, but preferences may vary. I also had a body massage, but the pressure was weak, and I felt it wasn't enough. Also, the reservation screen stated that facial care was included, but there was no facial care in the actual treatment, so I felt that the content was different. After the treatment, perhaps because the next customer was waiting, the staff member left while I was still blow-drying my hair, which was a bit disappointing. I had seen many highly rated reviews, so this time, I had high expectations, and overall, I was left with a disappointing impression.

Went for the Jai Chan Hair Spa (45 mins) Though it was just 45 minutes, the experience was a lovely way to relax and unwind amidst the hustle and bustle of Bangkok—and right inside the mall. A brief but refreshing escape that left me feeling recharged.

Booked this night before, with instant confirmation. Super relaxing and worth a visit if you want some rnr.

good and health！

I was made to wait about 40 minutes past my appointment time, and the water for the head spa was ice cold, which was incredibly unpleasant. However, even with that in mind, the therapist was consistently courteous and attentive, making it a place I'd gladly visit again. The shampoo smelled amazing, and I'm curious to know what kind they use.

Overall the experience was not bad, but that's it. At such price, I could go for a better massage at some traditional no frills place with better ambience and massage, twice. The palour is a small unit located in a mall, so the feeling of stepping into a different space was missing. You still feel like you were in a busy mall. ASMR was gimmmicky and redundant (just listen to ASMR on your headphones, no need to come here). Head massage was alright, but the prolonged effort of washing and scrubing felt a bit excessive. The shoulder/arm massage felt thrown in without much thought or effort. At the start, you are given a form to state the level of strength you want for your massage. I picked normal, but had to ask the masseuse to increase her strength halfway through as she was not going deep enough to my muscles. To be fair, she did ask a few times if I was ok, I guess my disatisfaction was all over my face at that point and I did not want to trouble them.

We were very disappointed with our visit to this head spa, especially given the positive reviews we had read beforehand. Unfortunately, both therapists we encountered were below standard. My hair was washed with cold water most of the time, without any care or attention, and my partner’s hair was blown dry in less than a minute in an unprofessional manner, with the therapist laughing at the result. We had expected a proper head spa experience with a professional head massage, but instead received a poor hair wash and a very brief shoulder massage that felt more like squeezing than relaxation. Overall, the service fell far short of expectations and did not reflect the quality we were hoping for.

Took a lonely shower, front desk lady had a terrible attitude. But the staff were very nice, but the shampooing was so gentle I don't know what they were doing, so gentle that my scalp still itched after. I usually get my hair washed by other people 😂. The store's directions are super unclear. Asked the stores on the same floor and they said they didn't know about it. Later, I went back to the first floor and the department store staff took me up there. Wasted a lot of time. I recommend, like I did from Center World, that you allow at least two hours to deal with this runaround.😂