Sydney Night Tour with Mandarin Speaking Guide

The tour guide was in the car and didn't get off to pick us up. We waited for half an hour (no contact with us. We didn't even know the license plate and who the tour guide was. No one answered the contact number on it. Afterwards, the tour guide and the internal staff said they couldn't get in touch). We asked him actively, but he still couldn't figure out the number of people. We didn't introduce it to him throughout the whole process. We asked through chat gpt. He only said where it was. The introduction was vague. He talked to someone on the phone and ignored us. Although he took the initiative to help us take pictures, we chose the Chinese tour guide in order to understand the local area. This trip can only be regarded as a chartered car. There was no tour guide at all. The chartered car driver would get off to ask. We waited for half an hour. Waste of time and money. I don't want to give it one star