Gather at the entrance with the yellow statue shown in photo. Got good pink strawberry at the lunch place level 1, very worth it. Heavy snow the day be4 our booking and traffic was quite heavy, didnt have too much time to spend at the end at nabana no sato as we had tour members who came back 20 mins late from the cable car session cause they missed the timing 🙄. There was no time to have dinner, given only 1 hour to walk the whole place at nabana no sato. I would say good service overall, but the english of tour guide is limited, driver have good driving skills to get us back on time at 9.30pm.