Atura Albury

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The property has not been renovated for about 15 years. The showers flood, the side tables and all furniture are dusty. Would not recommend.

We live in the area but wanted to be in walking distance of a local venue to socialise with friends. The hotel is within easy walking distance to many good cafes, restaurants and social clubs in central Albury.

Excellent accommodation and venue

When I walked through the doors of this hotel I was met by a woman (Chris) behind the desk that didn’t even look at me nor greeted me. She was unsmiling and simply asked, what’s your name! She then informed me that as it was a public holiday there would be no room service or food available and if I wanted anything to eat I needed to go next door. I told her that Atura had not warned me of this when I made my booking. She curtly replied, because you booked through a third party (hotels.com). After driving for 7 hours the last thing I wanted to do was go next door to a restaurant. I told her that I wasn’t happy and I’d never heard of a big hotel such as this one closing its room service for meals on a public holiday! Not once did this woman apologise on behalf the hotel or even look vaguely interested in my concerns. Surely with the unemployment situation in Albury, the hotel could manage to find staff who know how to smile and greet and present bad news to a full paying customer?! I’ve never had such unfriendly service in a hotel. And obviously the hotel was cutting costs by not employing room service food staff due to having to pay higher public holiday rates! Disgraceful!

Convenient for city. Friendly staff.

The room was really clean and bed was very comfortable.

Great room and location, friendly staff.

My room was cleaned and replenished daily which was nice and the ease of onsite free parking was a plus. Bed was super comfortable . The only thing I would say it would be nice to have some plates and cutlery in the room which is just what I like when I travel but I stay here consistently every time I visit my daughter. Short walk to shops and cafes but does have an onsite restaurant as well. Well done Atura Albury

Room looked new in photos but upon walking in you could tell it’s super old with a cheap facelift. Lighting really poor, couldn’t see much at all. Everything really dusty too. Was on level 1 and could hear all the noise coming from the event on the ground floor late into the night. Bed was comfy I guess which was a plus. Wouldn’t stay again and do not recommend for the price.

Good size room, shower was ok although some water finds its way onto the bathroom floor near the toilet, the bar fridge is small if you have cold things you need to keep cold, it’s close to the shopping area and places to eat, parking around the back.