Happy Life Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The front desk staff and any staff for that matter seemed like I was a burden when I was there. I approached and checked in (the girl was on her personal smart phone doing something) and the attendant there seemed like I was bothering her. I asked for some help with luggage to my room as my fiancee and I had just been on a long flight and wanted a little help... The guy to help us was smoking outside and made us wait until he finished his cigarette. The room was okay... not bad at all, but it was comfortable, relatively clean, but nothing amazing. It was affordable.

Very friendly staff most helpful, rooms were cleaned every day ,overall very good stay

Staff check in ok. Housekeeping sucks. Did not make up room, black and unhappy , unfriendly faces when call to clean up room. Breakfast offered is limited. The guy at egg station was more interested in playing his handphone than taking order for eggs to be cook.. show unhappy faces while cooking eggs. The F&N manage was helpful and service staff at breakfast was mechanical. Key card keep locking out. Pillows provided was lumpy. Please avoid this hotel. So rundown and poor mantainence. Aircon water drip into my coffee and coffee is cold and taste like drain water. It is the worst hotel l ever stay in.

Although the hotel is in District 7 (it takes a little while to get into the city), the distance is not so bad. I had to use the hotel's old name, Liberty, to help local grab drivers and taxis identify it as well. Some rooms may experience minor vibrations from the highway right next to the hotel but overall the experience was pleasant. Buffet selection for breakfast is also pretty decent.

Good experience. By location from SECC exhibition.

Overall the hotel is good, and the breakfast is good.

I booked flight+hotel package via Expedia. I was the only flight passenger therefore by default the room was booked for 1 guest. I arrived with a friend and was charged 50% (350,000 vnd) of the room price for an extra guest. To be clear, the difference between 1 & 2 guests on Expedia is only $2. In my personal experience, no hotel ever adds surcharge for additional guest when the maximum number of guests is only 2. I paid the surcharge just to get the room, and in 5 minutes I called Expedia and changed the guest number to 2. Then Expedia contacted the hotel on my behalf for a refund of the surcharge and the hotel refused to refund me! Expedia then asked for an upgrade and was told there were no other rooms available (I highly doubt that!) To make matters worse, I received a message from management saying if you make a mistake in your booking, then you have pay the extra, that's the hotel policy. Seriously? It feels like this hotel is out to capitalize on the guests' mistakes. Like they're playing a game of "gotcha." Despicable practice. I would never stay here again.

Hotel located far from interest places. Clean, spacious and comfortable hotel with good sound proofing. Friendly and helpful staff.

Pleasant hotel, with clean rooms, good buffet breakfast and other meals available upon request. Staff is efficient and helpful.

Problems with the shower. No evidence that there was any electric shower at all, instead only the "solar shower" i.e. a barrel of water on the roof heated by the sun. In effect, this meant that the shower was luke-warm at best. I have nothing else to say other than that I had no problems.