ART MUSEUM VILLA HOI AN

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This was a classic bait and switch. The photos of the hotel may have been real but they were extremely old. To start with the opening to thr street is wide open, no door or other security measures. Anyone on the street can walk right in a up to the rooms which only lock with a standard key. It was dingy, dusty and outdated my first clue was the paper book check in. The bathroom floor and shower were dirty. There was even a soap dispenser with a layer of dirt on top of it and a old tattered hand towel folded at the entrance from the bathroom to the bedroom. The house shoes looked like they were about 10 years old and had been worn by multiple people over the years. The TV had a layer of dirt on it and the balcony furniture looked like it had not been used in years. 10 minutes after arriving we made a reservation elsewhere and lost our money for 4 nights but there was no question about if we should stay due to the condition of the property, and lack of safety features. Once we drug our luggage back downstairs it took us over 30 minutes to get transportation to our new hotel due to be so far away from central Hoi An. Clearly I would NOT recommend anyone stay at this hotel

This was a classic bait and switch. The photos of the hotel may have been real but they were extremely old. To start with the opening to thr street is wide open, no door or other security measures. Anyone on the street can walk right in a up to the rooms which only lock with a standard key. It was dingy, dusty and outdated my first clue was the paper book check in. The bathroom floor and shower were dirty. There was even a soap dispenser with a layer of dirt on top of it and a old tattered hand towel folded at the entrance from the bathroom to the bedroom. The house shoes looked like they were about 10 years old and had been worn by multiple people over the years. The TV had a layer of dirt on it and the balcony furniture looked like it had not been used in years. 10 minutes after arriving we made a reservation elsewhere and lost our money for 4 nights but there was no question about if we should stay due to the condition of the property, and lack of safety features. Once we drug our luggage back downstairs it took us over 30 minutes to get transportation to our new hotel due to be so far away from central Hoi An. Clearly I would NOT recommend anyone stay at this hotel

The pictures were NOTHING like the property. It was very old and dirty. Check in was done on paper. Zero amenities. Walls and bathroom had visible mold and dirt. The house shoes were also very old and there was an old towel coming out of bathroom. Key was a normal house key and door was not secure. We walked out 5 min after going in and lost 4 nights that we paid for and went to a new hotel. It took us 20 minutes to find a car that would come get us because it was so far from town.

Servicemindet, imødekommende og engelsktalende personale! Dejlig udsigt til floden fra vores værelse. Selve værelset var en smule beskidt og der lugtede lidt mærkeligt og fugtigt. Morgenmaden var god og lokal og køkkenpersonalet var søde og meget venlige. Det føltes mere som et hostel end som et hotel men et dog et hyggeligt hostel med god stemning.