Where to?

Check-in/out dates

Select your dates

Guests and rooms

2 adults, 1 room

Find more hotels in Hong Kong

JEN Hong Kong by Shangri-La

508 Queens Road West(Western District) See map
Top reasons for booking
See details
Convenience, comfort, and culture. That’s what you’re getting when you check in at JEN Hong Kong by Shangri-La. Drop off your bags and start exploring. The dynamic Western District is right on your doorstep. Think bustling wet markets, hole-in-the-wall eateries, and a store that only sells handmade bamboo steamers. Or make the most of our ample transport links and see what the rest of the city’s got going on – our concierge can get the ball rolling with suggestions.
Good location
Great view
Friendly staff
Dining
Popular facilities
See details
Bar
Restaurant
Swimming pool (free)
Free fitness center
24-hour front desk
Luggage storage
4.3 /5 Great
1K+ reviews
Reviews summary
Excellent location near HKU MTR and dining. Friendly, helpful staff. Clean, comfortable rooms, some with harbor views. Rooftop pool and gym offer great views.
Exploring the area
See map
Shek Tong Tsui Terminus Tram Stop, 200m, About 2 mins from hotel by foot
Hong Kong Admiralty Station, 3.2km, About 6 mins from hotel by car
Hong Kong International Airport, 22.8km, About 26 mins from hotel by car

Earn KlookCash for this booking & save on the next one

Overview

JEN Hong Kong by Shangri-La

First open: 1999-01-01
Renovation: 2008-02-01
Rooms: 283
Floors: 28
Star rating:

Convenience, comfort, and culture. That’s what you’re getting when you check in at JEN Hong Kong by Shangri-La. Drop off your bags and start exploring. The dynamic Western District is right on your doorstep. Think bustling wet markets, hole-in-the-wall eateries, and a store that only sells handmade bamboo steamers. Or make the most of our ample transport links and see what the rest of the city’s got going on – our concierge can get the ball rolling with suggestions.

See all

Exploring the area

Transport

Shek Tong Tsui Terminus Tram Stop

Metro stations
200m

Hill Road Tram Stop

Metro stations
200m

Hong Kong Admiralty Station

Train stations
3.2km

Hong Kong International Airport

Airports
22.8km

Attractions

PARKnSHOP Click & Collect

100m

YATA Supermarket

200m

Sai Wan

200m

The Rockpool (ex-Chong Yip Shopping Centre)

200m

The Westwood

300m

Sum Way Mansion

300m

Kennedy Town Swimming Pool

400m

Central & Western District Promenade

500m

University of Hong Kong

500m

Resiglow Bonham

500m
See map

Facilities & services

Popular facilities
Bar
Restaurant
Swimming pool (free)
Free fitness center
24-hour front desk
Luggage storage
General
Airport, bus/train station pick up & drop off (additional charge)
Air conditioning
Parking (additional charge)
Non-smoking throughout
Elevator
Accessibility
Non-smoking rooms
Wedding services
See all facilities

Property policies

Check-in/out Time

Earliest check-in time: 15:00 - midnight

Latest check-out time: 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above In accordance with Phase 1 of the updates to the Product Eco-responsibility Ordinance, starting from 22 April 2024, hotels in Hong Kong will no longer offer complimentary plastic-based toiletries listed in the Ordinance. If you have any questions, please reach out to the hotel directly. According to the latest regulations issued by the Government of the Hong Kong Special Administrative Region, starting 1 January 2025, a 3% Hotel Accommodation Tax is expected to be introduced. This tax may be included in the price on Klook, or collected at check-in.

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). Due to hotel renovations, the Club Lounge, rooftop pool, and fitness center are closed starting from early August 2025 to late March 2026. Dates are subject to change. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-in descriptions

Please be advised that our swimming pool will be temporarily closed from 14 Jan- 7 February 2025 for annual maintenance and will reopen on 8 February 2025. 

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 4 will be charged as adults at this property

Up to 1 children aged 4 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.

Extra bed policy

Extra beds are not allowed at this hotel

Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.

Pet policy

No pets allowed

Other fees

Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

For lunch or dinner, stop by Cafe Malacca, a restaurant that specializes in Malaysian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

See all policies
Home Hong Kong JEN Hong Kong by Shangri-La

Explore more on Klook

Top destinations in Hong Kong & Macau