The eSIM didn't get activated on my device. What should I do?
There are two ways of activation: "In-app activation" and "QR code activation".
- Do not leave the page while the eSIM is being activated.
- Activate the eSIM when your device is connected to WiFi.
- Check if your device is locked to a carrier as eSIMs can not be activated on locked devices. Please contact your carrier for more information.
Was this information helpful?
Other FAQs in "eSIM"
- What devices are compatible with eSIM?
- [In-app activation] How can I activate the eSIM directly from the Klook app?
- [QR code activation] How can I activate the eSIM with a QR code?
- Can I scan one QR code with multiple devices?
- Should I turn on data roaming when I'm using the eSIM?
- An error occurred while I was installing the eSIM. What should I do?