Eco Via Lusitana

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Amazing place to stay professional staff happy to help in all ways

Great hotel, pretty area, helpful staff, walking distance to the subway.

The room was adequate; just basics. Good bathroom; nice shower and functional. The climate control didn't work and the room was chilly; we asked for extra blankets and should have asked for help with heat control. We didn't have breakfast there. Location is very convenient

The breakfast was very good for this type of hotel and offered good value for the price. The location was fairly quiet, and there is a Lidl supermarket only about 100 meters from the hotel, which was very convenient. However, it takes around 45–60 minutes to reach Madrid’s tourist centre by public transportation. The main issue was the air conditioning in the room, which was not working properly and only ran in fan mode. When I asked reception about fixing it, I was told simply to open the window, and no effort was made to repair or activate the AC during my stay.

The Property was nice, the rooms were Spacious and clean, and the Staff was very helpful and welcoming. Breakfast was simple but delicious ( the Tortilla Española was great.) Can't find any low points really... Just maybe an observation: add a second Dust bin in the room (not just in the Bathroom) It was a nice experience.

Location friendly staff

Great place

Good useful hotel with excellent staff. Would use again.

First the good: nice lobby, super good lobby and kitchen staff, very convenient to metro, great hot water shower, big bath tub. 100 meters to good grocery store and cafes. Clean self serve laundry right across the street. The bad: all hallway walls very dinged up and desperately need new wallpaper for ALL the tears, room wall corners and tub caulk very bad condition. The very bad: the room we were given should NEVER have been rented out. The ceiling hall had a huge (6 inches) black water spot on the ceiling. We didnt see it when we checked in as we were very tired from travel. We saw it the next morning but had plans for the day that were tight, so we didnt ask for a new room. Also the bath smelled of a sewer leak. The next night it started raining from the black spot. The very good: at midnight the front desk person quickly got us into a new room that was in 8/10 repair state (so a nice enough room).

It was great, the staff was very helpful and friendly.