Surabaya

Unforgettable Mount Bromo Experience! Everything was perfectly organized from start to finish. The driver arrived on time, the jeep ride was exciting, and the views of the sunrise over Mount Bromo were absolutely breathtaking. Our guide was friendly, knowledgeable, and made sure everyone was comfortable throughout the trip. The itinerary was well-paced and we got plenty of time to enjoy the scenery and take photos. Highly recommend booking this tour through Klook — excellent value and truly a once-in-a-lifetime experience! Thank you Laz for being my tour guide. Hope to see you again soon for my next activity.

Love the waterfall trip as its full of greenery and the cool air and water that hit you once you're at the bottom. It's treacherous for me on the way back uphill though. Can be pretty slippery too. Our guide is friendly and knowledgeable of the area. The best part of the safari is getting to feed the animals while you are safe in the car.

I had a fantastic time with my tour(Arya) guide. From start to finish, they were professional, patient, and extremely knowledgeable about the local history and culture. They explained everything clearly, took great care of me, and made the entire tour feel fun and comfortable. I really appreciate their effort in making sure i had a good experience. I would definitely recommend this tour guide to anyone visiting!

Firstly, we would like to say much thanks to Andre and the company for assisting us with our transfer as I had chosen wrong date by mistake and only realised it less thn 24hrs before. They were flexible to meet our requirements and changed the timings to suit us. Also since it was just our family for the activity, everything was not rushed. Andre also was very well informed and answered to all our queries. We are glad we booked for this activity!

Like a time tunnel bck to history class with perfectly crafted real life time experience

Booked the Tumpak Sewu Waterfall and Jodipan Village tour via Klook with Arya and had an amazing experience! My mum has knee problems and Arya was soo patient to support her down the steep slopes and to wait with her while I went down to the waterfalls. He is very attentive and considerate to our needs and speaks great English. Our driver (sorry I forgot his name!) was very steady and patient, the hours in the car was seamless and comfortable. The tour destinations were absolutely worth it - I didn't expect the glass bridge experience at Jodipan.

Use code MELISAKLOOK for 8% off for new users! Highly recommended, located in the center of Surabaya, the place is very clean, a blend of modern and Javanese style.

Facilities: very good Atmosphere: quiet Service: very good Massage therapist: good massage and friendly

The 4-day, 3-night Tumpak Sewu Waterfall + Ijen Volcano tour was amazing! As a Chinese girl traveling alone with only average English skills, I didn't feel any pressure at all. The whole trip was comfortable and the scenery was stunning. Tumpak Sewu Waterfall was so beautiful it left me speechless! I must especially praise the guide who led the way to the waterfall. He was very gentlemanly and considerate, offering help on dangerous sections, and taking photos with great care. Every photo he took was amazing, making the experience even better. The other guides were also dutiful and completed the service according to the procedure, without any perfunctoriness. The accommodation was also very reliable, clean and tidy, so I felt completely at ease. A small incident: There was a confusion with the amount charged by the driver going to Ijen Volcano. He charged 80k Indonesian Rupiah but said it was a 35k medical examination fee, and also mistakenly calculated 50k as 5k. Later, I carefully checked it and got the money back. But the driver on the last leg of the journey was super heartwarming. Knowing that I was a foreign tourist with poor English, he specially got out of the car near the hotel to help confirm the specific store in the local language, and also took the initiative to help carry my luggage. He was so gentle and kind, I was instantly warmed! Overall, it was a very satisfactory trip. Most of the staff were reliable and the value for money was good. I recommend it to friends traveling alone. Just be sure to double-check the amount when paying to avoid unnecessary misunderstandings.