Wai Ariki Hot Springs

Booked a 10:30am slot on Wednesday so we basically had the whole place to ourselves which was nice. Staff was kind and very helpful, exceptional service. Facilities and space were clean and very high standard. Time flew past at this place. Very relaxing experience :)

suggest to factor 3 hours including checking in, resting between each activity - showering at the end. i went there at 8.45 and start walking in with the staff at about 8.50. i finished showering at the end and walked out for my next itinerary at 11.30. If i had known that i should have factored more times to it, i would have done so. go there early morning like me and you kinda pretty mcuh get the whole space for yourself!

Incredible luxury spa with a stunning view. Modern, clean and hospitable. Clearly rivals any spa from Northern California with its amenities, friendly service, gorgeous saunas (with different temps), cold plunge, natural thermals in beautifully tiled pools, and a mud bath with clean, smooth Rotorua mud. Also includes a wonderful gift shop and coffee and snack bar. Could hang out here all day. Just sorry we didn't allot more time for our restorative bath experience.

pricy compares to the other thermal spas around the area but well worth it 👌 very clean environment, great customer service that are accomodading and wonderful views

Relaxing time i had there. from the moment you enter through the doors it was nice and relaxing. For first timers there was a tour at the beginning so you roughly know whats going on and where to go. Nice clean facilities. would go again.

I visited the Polynesian Spa the day before and was disappointed with the facilities and the crowds. The price was a bit high, but I was satisfied because I was able to completely relax in a quiet place for two hours.

Lovely brand new facilities. The "journey" is very pleasant: the showers, saunas, the hot pools and the mud treatment.

very relaxing and peaceful restorative package for me and my partner. Worth it!

Very enjoyable experience. Very relaxing and a top experience

It feels great after washing, both with a sense of ritual and substance. The collision of cold and hot water, ice and fire, it's very comfortable to soak in the hot spring while viewing the lake.