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Guests and rooms

2 adults, 1 room

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Lucca Relais

Via Castruccio Buonamici, 221See map
Top reasons for booking
Ski-friendly
Popular facilities
Coffee shop
Free WiFi
Luggage storage
4.0/5Great 116 reviews
Exploring the area
Lucca Station, 1.4km, About 22 mins from hotel by foot
Porta San Donato, 400m, About 6 mins from hotel by foot
Porta Sant'Anna, 400m, About 6 mins from hotel by foot

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Reviews

Read all reviews
4.0/5.0

Great

116 reviews
Location
3.0
Services offered
4.1
Cleanliness
4.0
Atmosphere & facilities
3.2
All
4.5+
3.0+
Anna
Reviewed: 25 Jul 2026

2.0/5.0

Below average
We were very disappointed with our stay, especially considering we paid around £250 for one night. The room looked nothing like the photos on Hotels.com and felt very misleading. The biggest surprise was that the shower was literally in the bedroom! The room also had numerous signs of poor maintenance, including damaged walls, chipped paint, exposed screw holes, and a loose door fitting. The air conditioning was set to 26°C and barely cooled the room, making it uncomfortable to sleep. For the price we paid, we expected a much higher standard of accommodation and better attention to detail. Overall, the property did not match its online presentation and did not represent good value for money. We would not choose to stay here again.
Robert
Reviewed: 11 Jul 2026

5.0/5.0

Fantastic
Nice little veranda in which to sit and have a nice snack!
Kimberley
Reviewed: 7 May 2026

4.0/5.0

Great

Stayed with partner

Cute and quaint rooms in a great location, next to the walls of Lucca. The area is quiet at night and safe to walk. Check-in was a little tricky, but we figured it out. Rooms were clean. No AC, so may be uncomfortable in the warmer season.
Cole
Reviewed: 14 Oct 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

Homey, comfy, welcoming, quiet.
Holly
Reviewed: 4 Oct 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

Convience to town center. Bed sags though
Antonio
Reviewed: 19 Sep 2025

4.0/5.0

Great

Stayed with partner · For leisure

Simple room but clean
Clarice
Reviewed: 6 Sep 2025

3.0/5.0

Good

Stayed with family · For leisure

We rented two rooms at the hotel. It is close to the old city and on street parking is very close. One of the rooms air conditioning didn’t work so was a bit warm. The rooms are fine and had the things needed for a one night stay.
Katherine
Reviewed: 2 Sep 2025

5.0/5.0

Fantastic

Stayed with family · For friends and family

Lovely place overall, good distance from the walled city of Lucca, responsive and attentive staff. Could not figure out how to operate the blinds, narrow toilet.
Paraskevi
Reviewed: 17 Jun 2024

5.0/5.0

Fantastic

Stayed with friends · For friends and family

Very clean and spacious rooms. Very friendly staff. Booked a table for us in the local restaurant which served amazing italian food! So thank you for a great experience!
Verified traveler
Reviewed: 21 Oct 2019

5.0/5.0

Fantastic

Solo stay · For leisure

Nice great beautiful cozy place and very close to downtown and transportation station. Management have great guest service !

Overview

Lucca Relais

Rooms:6
Floors:2
Star rating:

In the heart of Lucca, Lucca Relais is within a 5-minute drive of Porta Sant'Anna and Cathedral of St Martin. This guesthouse is 1.4 mi (2.3 km) from Piazza dell'Anfiteatro and 1.5 mi (2.5 km) from Guinigi Tower.

Description

In the heart of Lucca, Lucca Relais is within a 5-minute drive of Porta Sant'Anna and Cathedral of St Martin. This guesthouse is 1.4 mi (2.3 km) from Piazza dell'Anfiteatro and 1.5 mi (2.5 km) from Guinigi Tower.

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Exploring the area

Transport

Lucca Station

Train stations
1.4km

Attractions

Porta San Donato

400m

Porta Sant'Anna

400m

Museum of Comics and Imagery

700m

Puccini Museum

800m

Piazza San Michele

900m

Piazza Napoleone

900m

Ducal Palace

900m

Palazzo Pfanner

900m
See map

Facilities & services

Popular facilities
Coffee shop
Free WiFi
Luggage storage
General
Ski pass
Parking (additional charge)
Designated smoking area
Wedding services
Airport transportation(additional charge)
Bicycle rentals
Street parking
Uncovered parking
Vending machine
Cleaning services
Laundry service
Reception services
Tourist info desk
Fast check-out
Multilingual staff
Accessibility
Accessible airport shuttle
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 23:00

Latest check-out time:Before 10:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property prior to arrival to arrange check-in.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Other fees

Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 4)

Uncovered self parking fee: EUR 20 per day (in/out privileges)

Pet fee: EUR 15 per pet, per night

Service animals are exempt from fees

Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite at the guesthouse's coffee shop/cafe.

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