Hotel New Akao

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel had a charming, nostalgic Showa-era atmosphere, featuring a lavish buffet dinner and comfortable, relaxing rooms. Our room included both a Western-style bedroom with beds and a traditional Japanese-style room with futons, so we could choose whichever was more comfortable. There were plenty of activities to enjoy at the hotel, including fishing, swimming in the pool, and candle-making workshops. We also had fun with the treasure hunt and mystery-solving games held throughout the hotel. Even the arcade was well equipped and enjoyable. A complimentary shuttle bus to Atami’s hot spring town was also available, making it easy to explore the area. We stayed for two nights and were completely satisfied with our experience. There were many international guests staying at the hotel as well, so I believe it is a popular destination for foreign visitors.

Very clean and nice view

Room was spacious, and food selection was top notch! Appreciated the courtesy shuttle. The location is a bit out of the way, so be sure to take advantage of the hotel's amenities. Enjoyed our seat

This place is huge - the opposite of cozy. But if you can ignore the cruise liner atmosphere, it's a great value. The rooms are large with magnificent views, and the onsens are beautiful. Both breakfast and dinner are included, and though it's all a bit over the top, it's buffet so you can eat what you want. One day was enough for me, but I thoroughly enjoyed it.

Ocean view from window

Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.

Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.

I have mixed feelings about this hotel. The location is amazing, and the outdoor onsen was truly exceptional — one of the best I’ve experienced. That alone almost made the stay worth it. However, the hotel itself felt like a giant cruise ship — and not in a good way. It’s very large and noticeably outdated. The room was nothing special, and the overall atmosphere lacked charm. Dinner was decent, but it reminded me of a Las Vegas buffet or something you’d find on a cruise — big, impersonal, and a bit old-school. If it weren’t for the incredible onsen, I’d probably give this place two stars. My advice: visit for the onsen, but consider staying elsewhere if you’re looking for a more updated and personal hotel experience.

Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.

This hotel has excellent facilities such as 3 onsens, indoor pool, arcade, 2 private baths, children's activities, and many more. The view of the ocean and caves are amazing. However, the buildings are old. There is a musty smell around. If they do a thorough renovation of this hotel, it would be quite luxurious.