Thang Long Citadel massages

The staff is incredibly attentive and takes the time to focus on specific areas of tension❤️I left feeling completely refreshed and much lighter❤️

I booked this spa in Hanoi because multiple Japanese people recommended it. It turned out to be the best one. The reception staff were good, and the therapists were skilled. The facilities were also clean. The only slightly disappointing thing was being asked to write a Google review on the spot. I was planning to write a good review anyway, but if I have to write it right then, it feels like I'm obligated to give a good rating, which was a bit of a shame. Nevertheless, it was so good that I wished I had booked this spa every day instead of trying others. Highly recommended.

Absolutely loved this place! The staff were welcoming and professional, and the massage was amazing. The atmosphere was calm and comfortable. Highly recommended if you’re looking for a good spa in Hanoi.

The atmosphere was luxurious yet incredibly warm and welcoming, while the gentle herbal aroma throughout the space instantly relaxed both my body and mind. The staff greeted us with genuine smiles, kindness, and exceptional hospitality, making us feel truly valued. The massage techniques here are absolutely world-class. Every movement was skillful, precise, and deeply therapeutic. I could literally feel all the stress, tension, and body pain melting away within minutes. What surprised me even more was how reasonable the price was compared to the premium 5-star experience they provided. After the treatment, we were also served a complimentary nutritious meal that was beautifully presented and absolutely delicious. This was not just a normal spa session — it felt like a luxury wellness retreat and a true healing experience for both body and soul. ambiance:

The manager approached us and upsold us to full package with herb bath extra VND 650,000 each. Generally speaking the service and environment is good. After massage we paid ourselves for the dinner (just next to spa). Their food is good with reasonable tourist price. Will come back again, but hope they have promotion otherwise the same price will have many other choices and competitions.

A must-try in Hanoi! The staff are very warm and accomodating. When we arrived at the spa, they gave us slippers and welcome tea. Then they asked us to choose which oil we would like to be used in our massage. After that we were lead to the elevator and when we got to our floor, the masseurs greeted us and showed us to our room. It’s a huge room, neat and cozy. The massage was great and one of the best that I had! It definitelt recharged us from all the tiring walks and tours in the past days. massage therapist: ⭐️⭐️⭐️⭐️⭐️ service: ⭐️⭐️⭐️⭐️⭐️ ambiance: ⭐️⭐️⭐️⭐️⭐️

I had an amazing experience at this spa! I was warmly welcomed by the manager (I forgot his name), who was incredibly polite and friendly from the moment I arrived. The staff member assigned to me, Van, was excellent. She consistently checked if the massage pressure was comfortable and made sure I was relaxed throughout the session. She also did my nails exactly how I like them—short, clean, and simple. She did such a great job! Another staff member noticed me taking selfies while my feet were soaking in warm water before the massage and kindly offered to take some photos for me. It was such a thoughtful gesture that made my visit even more special. Thank you again to the manager and Van for making my experience so relaxing and memorable. I highly recommend this spa!

The masseuse's technique was very professional, and every staff member, starting from the front desk, was very friendly. It's a place worth revisiting, and booking through Klook is cheaper than paying on-site. Service: ⭐️⭐️⭐️⭐️⭐️ Atmosphere: ⭐️⭐️⭐️⭐️⭐️ Masseuse: ⭐️⭐️⭐️⭐️⭐️👍👍👍👍👍 Environment: 👍👍👍👍👍 Facilities: 👍👍👍👍👍

June 17th was my last planned activity before returning home. I scheduled it for the morning, and as soon as I entered, I noticed a stark contrast to the noisy Old Quarter. The facilities and environment inside were beautiful. The receptionist was very gentle and welcoming. Knowing I was a foreigner, she made an effort to speak English and slowed down so I could understand the process. Upon entering, I was immediately served iced tea and given a personal massage survey to understand my preferred pressure and scents. My massage therapist was also very patient, and I really enjoyed her technique. The hair washing area was so comfortable, and throughout the process, she gently asked about my comfort. I felt completely relaxed and comfortable, making this trip to Vietnam end perfectly. They even gave me a small gift at the end 💗. I'm very grateful to them. If I have the chance to visit Hanoi again, I will definitely come back here!! 💗💗