Chiayi

It was a long drive from Kaohsiung but it was smooth and comfortable. The guide, Mr Charlie was also very informative and gave us some “photography lesson” while walking around the forest. The tour was informative and enjoyable at the same time.

This was a very well-organized trip. I wasn’t expecting much and this exceeded my expectations. From the confirmation whatsapp messages to answering my questions, the tour operator was quick to reply and understood what I was asking (in English). The day before, you are put into a large whatsapp group and everyone going on the tour is blasted messages to let them know which transfer vehicles they will be boarding. Different drivers and guides appear along the way. An information package with vouchers, maps, and the itinerary are given out the moment you meet your first driver. Large luggage are driven up to the hotel, the train ride up Alishan was fun and beautiful in an old swaying train, and upon arrival there is someone waiting to pick you up. Timings of when to be back are verbally given out, use a translator app if you cannot understand. Watch your timings. There are a lot of people waiting for the sunrise train, you get an option to switch to a bus to go to another location too.

I booked to an English guide however they sent out an guide which speaks very little English. However he did all his best to make sure that I understood everything as possible

We had an amazing experience with Apple Tour Guide on our trip to Alishan Forest. Apple was knowledgeable, friendly, and made the entire day smooth and enjoyable from start to finish. He shared interesting facts about the area, nature, and local culture, and made sure everyone was comfortable and well taken care of. I can’t recommend him enough.

Going to Alishan was an incredible experience! It was so much easier having the transportation and hotels sorted through the tour. I hope to be back soon! Our guide Joanna was incredible! She was really welcoming, answering our various questions about the area and about Taiwanese culture in general. She went above and beyond, introducing us to local delicacies and taking us to see the sunrise in Taichung on the way back to Taipei!

honestly the 5 stars are for our tour guide Ken Huang and driver Sam Wang. both were so informative and kind. The places we visited were amazing but these two made it better. We were so fortunate. The 5 star hotel accommodations were also amazing

Tony was absolutely the best tour guide we could have asked for on this trip! The drive to Alishan involves some winding roads, but he drove so smoothly and safely that we felt completely comfortable in the car. He is a fantastic conversationalist who kept us entertained during the long drive, and he really knows his way around the Alishan forests. A highlight was when he took us to a quiet village to have lunch and watch the train pass by—a spot we wouldn't have found on our own. He even brought his own camera and shared high-quality photos of us and the scenery afterward. I was traveling with my senior parents, and Tony was incredibly patient and made the entire experience easy for them. We highly recommend booking him for a group tour!

The service was very good. 1 hr of foot massage includes 10-15 mins of shoulder/neck massage and free cupping (3-5 min) on the feet after the massage. There were free tea, dessert and snack after it too. Overall it is value for money!👍🏻

As soon as you enter, you smell the aroma of wood. After entering the park, you can take photos with your children and experience the indoor playground. There are various small games made of wood, and even adults are immersed in the games. For a 100 yuan ticket, it's great value for money.