Krakow

Close to the main train station with a large shopping mall nearby, very convenient location. The facilities and space are more than adequate, but finding the office is a bit difficult as there are few signs and no access code provided for the first entry. Luggage storage is available during office hours.

The room didn't look like the photos on the official website, but it had everything I needed (my main requirements were a kitchen and cooking utensils so I could prepare my own meals, and a washing machine and drying rack for laundry—which was great! 😁). There were two fans, but no air conditioning (the accommodation description stated there was AC, but the weather was cool during my stay so I didn't need it). The hotel is similar to a residential apartment complex; after checking in at the hotel office, you then go to one of the buildings behind it to stay.

It was great that the meeting point was easy to find. The gathering place was also easy to understand. It was very valuable to visit such an important historical site for learning about ancient history. The guide was also very clear and easy to follow.

This was my first solo trip to Poland. I was debating whether to go until the day before, but then I thought I might not get another chance, so I looked for a tour. Of course, there were no openings anywhere the day before, and I was about to give up when I found this tour on Klook! I was incredibly lucky because there were tours departing every hour from 7 AM to 2 PM. Immediately after booking, I received the voucher with the meetup location, which was across the street from the Mercure Hotel. I was picked up at 9 AM. On that day, I was the only person on the tour. I got into the car, and the driver took me to Auschwitz, which was about a 1.5-hour drive. The driver was very careful. Upon arrival, the driver handed me a paper ticket, and I went to the counter. There, I received a sticker with the guide's language and time. Mine was for the 10:45 AM English session. I said goodbye to the driver before the security check. We could communicate via WhatsApp. When I informed him that the tour was over, he came to pick me up right away. The tour was a group of about 20 people, and we walked through Auschwitz and Birkenau. We traveled between Auschwitz and Birkenau by free shuttle bus. After visiting Auschwitz, there was a 15-minute break, which was when we could use the restrooms. The women's restroom was very crowded, so it was a tight squeeze. I was the only solo participant on the tour, and coincidentally, I was also the only Asian person. The guide explained everything in a consistently calm and factual manner. There were no dramatic presentations or videos. However, what happened there could be understood from the pictures, photographs, artifacts, and remaining buildings. Taking photos and videos was allowed, but there were some restricted areas, so I recommend listening carefully to the guide's instructions and visiting with respect. Since there's a lot of walking, comfortable shoes, rain gear, and water are essential. It was early July, but it was cold, so I also recommend bringing a jacket. On the way back, the driver asked where I wanted to be dropped off (perhaps because I was alone?). He dropped me off at the same kiss-and-ride spot as the pickup, and I explored the Old Town before heading back. If you're coming all the way to Poland, I highly recommend visiting. You can definitely go alone; in fact, I think going alone allows you to engage with the experience more sincerely without unnecessary chatter.

The tour began by descending a spiral staircase, then we started walking through the salt mine. Our guide let us touch the crystallized salt on the walls and taste it. There was running water, and after touching it, our hands were covered in salt once they dried, indicating the high concentration. The salt mine was practically a small city, complete with a lake and a church! When I originally booked the tour, it included hotel pickup, but the day before, I was informed that I needed to wait at a bus stop. Luckily, it wasn't far from my accommodation, so it was easy to walk there.

A truly grand, delightful, and unique experience. It's definitely worth visiting and a must-see when you're in Krakow.

Patryk is a fantastic driver! Very considering and responsible in driving everyone back to their original hotels.

if you have a limited amount of time in Krakow, this tour is well worth it. I had 3 days in town and this one tour hit 3 items I wanted to do. If you have a bit longer, id recommend spreading the tours out. After Aushwitz, doing Birkenau right after was very heavy. The information was heartbreaking and somber- by the time we got to the Salt mines, I was already so tired. Highly recommend this tour. Staff was very friendly, punctual and accommodating. These tickets also get you to the front of every line, which is a plus!

This tour is highly recommended if you are staying in Krakow for more than 2 days! Tasting the traditional cheese and vodka was a very special experience! The scenery was great too!