Lobby Lounge at Shangri-La Kuala Lumpur

My family and I enjoyed high tea at the Shangri-La Hotel Lobby in Kuala Lumpur, and it was an exceptional experience. The setting was perfect for a leisurely afternoon, the food portions were delightful, and the attentive, friendly staff ensured we had a memorable time. Indulge in a delightful Pink Afternoon Tea experience at Lobby Lounge, elegantly curated in collaboration with the London Tea Exchange. Each bite celebrates delicate flavours and sophisticated tea pairings, promising a memorable culinary journey. The Rose Ivoire Chocolate Mousse with Sencha Sakura is a standout, with its velvety texture and floral notes beautifully complemented by the gentle umami of the tea. The mousse melts in your mouth, leaving a subtle sweetness that lingers. The Wild Berries Macaron with Sea of Blossom offers a burst of fresh fruitiness. The macaron's crisp shell gives way to a luscious berry filling, harmonized perfectly by the delicate floral notes of the Sea of Blossom tea. Overall, this afternoon tea is a celebration of taste and elegance, making it a must-try for anyone looking to elevate their tea time.

Brought my mum here to celebrate her birthday. I purchased the afternoon tea set which already had a pre-set menu but my mum is vegetarian. So I had made a request to change the non-veg items and I must say that the staff were very accommodating. From the first call to the time of our dining, the staff were very polite and friendly. They managed to change the non-veg items to vege items and my mum said it was tasty as well. They even separated our set into two just because my mum is vegetarian. We were very impressed by the thoughtful gesture. The food presentation was fancy and the desserts were delicious. We even received complimentary ice cream for the birthday girl 🥰 Overall a wonderful experience and we will definitely go back soon 💜

staffs were so friendly when we req to switch table, even after they have already prep our reserved table beforehand. food were so tasty and yummy, i'd love to come back one day!

I enjoyed this afternoon tea experience at Shangri-la Hotel Kuala Lumpur. I like the Shangri-la tea, for reasons that it is light, not too bitter, and smooth to drink. It perfectly pairs well with the savory and sweet treats that comes along with it.

It was such a pleasure to return for afternoon tea. This time it featured New Year - Prosperity. As always, it was delicious.

The delivery was done by Mr Speedy. The delivery personnel was friendly. He updated me regarding the estimated arrival time via SMS. The food was tasty but some sweet desserts started to melt (with chocolate toppings). I would recommend to dine in or order delivery if you stay near to the hotel or in KL. I stay in Selangor.

Shangri-la Hotel KL never fails to disappoint me. From the moment I bought this Klook voucher until the moment we left Shangri-la Hotel with a happy tummy, their customer service level are always on-point! Right after purchasing this voucher, Shangri-la Hotel called to confirm the purchase and requested our preferred booking time for our high-tea. Upon arriving to indulge in the afternoon high-tea, services extended was great! The spread for the afternoon high-tea was sufficient but this was not a buffet spread as mentioned by previous Klook reviewer. It was just a one-set afternoon high-tea per person that was served in a 3-tiers tray. Nonetheless, it was a nice afternoon high-tea spread with a quiet and nice ambiance as we sat near the window on a cloudy afternoon overlooking the KL Towerr. Keep up the awesome offers, Klook! :)

My mom and I came here for a New Year treat and we thoroughly enjoyed our time here. The staff were polite and did not rush us, although it could be due to there being less people. We got the extremely aesthetic tiffin set with the scones and jams to start, then we could head over to the counters for unlimited fills of everything. We were pleasantly surprised that it was a buffet and it makes it so much more worth it! You'll get a selection of coffee or tea. For the taste of the Apple Afternoon Tea set, they were all pretty good! Thought most of the sweets were, well, SWEET hahaha. Didn't fancy the Poultry Parfait because it was a little too strong to taste, but that's up to personal preference. The Apple Cinnamon Bread absolutely knocked everything out the park as my top favourite. Atmosphere-wise, it's beautiful and serene. What you'll expect of a hotel of its calibre :D We got seats beside the huge glass windows, which honestly got a bit warm for my taste, but makes for amazing photography lighting! All in all, will definitely come back for celebrations!! :)

Some of the desserts are very sweet. Other finger food were good! Tea and coffee have quite some variety. The café area was a little warm after drinking warm tea. Environment is good for chilling and chit chatting. Service was quick and attentive. Overall is a good experience and worth the value.

The promotional photo for reservations was different from the previous one, so I misunderstood that a different new afternoon tea had been offered and mistakenly booked the 2nd X'mas afternoon tea. In the future, I'll check the menu details before booking to make sure.