Vivaldi Park Full-Day Winter Snowland Private Tour

Additional information

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Please dress accordingly depending on the day's weather conditions
• Pets are prohibited
• Smelly food (e.g. durian) is not allowed in the facility

Accessibility

• Child seats are not available
• This activity is not wheelchair-accessible
• This activity is not stroller and wheelchair-accessible

Vehicle & luggage info

• The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued
• Luggage storage and delivery services are not provided

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to request a full refund
• Vouchers can be used any time within the validity period. Refunds can't be made once it has been redeemed or has expired.
• Lost, stolen or damaged tickets can't be refunded
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds can't be issued for any participants who are late by 10 minutes or more
• To find out more about the cancellation policy, contact Klook customer support

Booking changes policy

• Change are allowed until 1 day(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Redemption information

• Strawberry Picking Experience - Vivaldi Snow Land * Alpaca World - Vivaldi Snow LandPlease inquire when adding other attractions. (Additional charges may apply.
• *You can visit local attractions such as Vivaldi Snow Land within the time. Please inquire if you would like to add them. Additional charges may apply.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit