Hokkaido Winter Limited One-Day Tour: Asahiyama Zoo, Shirogane Blue Pond, Shirasu Waterfall, Shikisai-no-Oka (optional snowmobile experience), Ningle Terrace (Chinese and English speaking guide, departing from Sapporo)

Asahiyama Zoo closure dates: November 4th to November 10th, December 30th to December 31st, January 1st, 2026, April 8th to April 28th, November 4th to November 10th, December 30th to December 30th

Pre-trip notice

* Between 17:00 and 21:00 the day before departure, we will contact you via the contact method you provided. If you do not receive information, please check your email. Emails may sometimes go into spam. During peak travel season, email delivery may be slightly delayed. If you receive multiple emails, please refer to the latest one. If you do not receive travel information, please arrive at the meeting point 10 minutes before the scheduled meeting time on the day of departure and ask the tour guide. Thank you for your patience and cooperation.

* If the number of participants does not reach the minimum required for a group, cancellation will be notified by email the day before departure. In case of extreme weather such as typhoons or blizzards, cancellation will be confirmed by 18:00 local time the day before departure and notified by email.

Seating and Vehicles

• The itinerary is a shared group tour, and seat allocation follows the first-come, first-served principle. If you have special requests, please make a note, and we will do our best to arrange it, but the final arrangement will be based on the actual situation on site.
• The vehicle model used will be arranged according to the number of participants and cannot be specified. For a small number of people, a driver who also serves as an attendant may be arranged, and the commentary content will be relatively brief.
• If you need to bring luggage, please inform us in advance. If you bring luggage without authorization, the tour guide has the right to refuse you boarding, and the fee will not be refunded. Eating and drinking are prohibited in the vehicle. If any damage is caused, compensation will be required according to local standards.

Itinerary Adjustments and Safety

• Japanese law stipulates that commercial vehicles may not be driven for more than 10 hours per day. Overtime will incur additional charges (ranging from 5,000 to 10,000 JPY per hour).
• The itinerary is for reference only. Actual traffic, stopovers, and sightseeing times may be adjusted due to weather, traffic jams, facility maintenance, and other conditions. The tour guide may reasonably change or reduce attractions based on the actual situation.
• If ropeways, boats, or other facilities are suspended due to weather or force majeure, the itinerary will be changed to visit other attractions or adjust the stopover time.
• If you are late due to personal reasons, temporarily change the meeting point, or leave the group midway, the fee will not be refunded. Any accidents or additional expenses incurred after leaving the group must be borne by yourself.

Season and Scenery

• In winter, if highways are closed or access to scenic spots is restricted due to special circumstances, we will reduce or change the route, and no refunds will be given.

Other Information

• Please arrive at the meeting point on time. No waiting will be provided for latecomers, and you cannot join midway.
• It is recommended to wear light clothing and shoes. For winter or mountain itineraries, please bring your own warm clothing.

* The itinerary does not include personal travel or accident insurance. It is recommended to purchase your own insurance. Outdoor activities and high-risk sports carry certain risks, so travelers should register carefully based on their health conditions.

* After the itinerary begins, if it is forced to be interrupted due to natural disasters or force majeure, the fee will not be refunded, and travelers will also need to bear the cost of return travel or additional accommodation.

* During Japanese public holidays and peak weekend travel, there are often severe traffic jams or attractions closing early. It is recommended not to book flights, Shinkansen, or dinner for the same evening, and to bring light snacks and a power bank.