(Fukuoka Departure) Kumamoto Private Car Charter Day Tour | Kumamoto Castle, Suizenji Jojuen Garden, Kumamoto Bear Square, Mount Aso, Kusasenri, Kamishikimi Kumanoza Shrine, Aso Shrine, Shirakawa Suigen, Daikanbo | Private Customized Tour

Xiao Chen has a great attitude, manages the itinerary time well, and provides excellent service.

Our driver, Xiao Liu, was very professional. Even in heavy fog, his driving was very steady. He provided a lot of assistance with our itinerary, and the restaurants he recommended were also delicious. If we need a chartered car again in the future, we will definitely use Klook.

Mr. Bai, our driver, was very kind and helped us fine-tune our itinerary. He also assisted us with any questions we had. We would definitely book with him again if we have the chance.

Appreciated the driver's pre trip followup on itinerary planning and suggestion. Company also upgraded us to a 7 seater since it was available on the day of the trip which made it very comfortable. Our driver was Vincent who was professional and tried to help us with any questions we have.

Unfortunately, it happened to be a Japanese long weekend, so several roads were closed, and in the end, we were unable to visit Shirakawa-suigoi and Aso Shrine. While it is understandable that changes to the itinerary due to force majeure cannot be helped, neither the driver nor the agency realized the road closures in advance. We only discovered them upon arrival and had to detour on the spot. Expectation management could have been handled much better here. As for the Aso Volcano crater being inaccessible, we understand that is unpredictable. Additionally, the driver could have been more proactive. That being said, the driver arrived back in Fukuoka right on schedule as agreed, and even agreed to drive us to Shikanoshima during the remaining time after returning to Fukuoka, which deserves extra points. Overall, the original itinerary was well-planned, but the actual execution had some disappointing aspects.

The trip was great, and the car was excellent. Driver Liu provided wonderful service, taking our family to various places and taking great care of us! I highly recommend this service to everyone!

Mr. Bai aka 'Haku' (on our WhatsApp chat) was a very pleasant person to spend a day with. Even with a language barrier we smiled and laughed though communicating and had a lovely day trip to Aso and back. We ate the Akaushi, saw a few amazing sights, and went to a private bath. He receives bonus points⭐ for helping arrange the Onsen on the phone in the moment. The first bath we tried to go to was closed for unknown reasons when we arrived. ⭐⭐⭐⭐⭐

The driver was nice, polite and the car was very clean too. we had great time with driver Xiao Liu and he is very professional. The tour around Fukuoka was very nice. Great sightseeing. I would recommend his services when visiting Japan.

Vincent contacted me earlier to confirm my booking and was very accommodating to our various requests. Communication was smooth. Our driver, Haku-san, was outstanding. He was very punctual, soft-spoken, and a very safe driver. The vehicle was clean and well-maintained. What truly impressed us was how caring he was towards the elderly. My mum has mobility problems and was unable to join the boat trip at Takachiho. Haku-san kindly helped to take care of her, brought her around to take photos, and made sure she was comfortable. Throughout the trip, he was always thoughtful — he would ask if we needed a toilet break, and always looked for the nearest parking lot. He also shared many helpful tips about nearby tourist attractions from Fukuoka, where is good to travel, and transportation tips. Highly recommended Haku-san to everyone! If you book this ride, you may request for Haku-san. You won't regret it!

We had a wonderful time—many thanks to our guide, Vincent, for making the experience so enjoyable.