"Happy Captain" Huangpu River Cruise River "Blooming" Old Shanghai Style Theme Flight

The food quality is poor, nothing is delicious, the view from the deck is beautiful, so don't join this eating session, save your money and eat in a small restaurant.

The timing is great. You can see the sunset and the lights on the boat at night. The ingredients on the boat are also very unique. Unfortunately, the meeting place is not clear enough. It took me a long time to find it.

The environment and facilities on the ship are good, and the food is average. Viewing the scenery on the two shores from the top of the ship, both the atmosphere and the scenery are very good! Unforgettable!

The food at the buffet is unpalatable and the waiters are lazy. Guests don’t clean the dishes on the table after eating. The only option is to see the scenery on the boat. It is indeed very beautiful. I suggest you consider taking the boat to see the night view, which is cheap and exciting!

The lady at the ticket exchange counter had a bad attitude. For customers who ordered tickets through Klook, she did not clearly explain that they needed to provide ticket exchange information, and they could not use the QR code provided by Klook to collect tickets, which made the ticket exchange process take a lot of time. After boarding the boat, the scenery along the way is really amazing! The facilities on the boat are also very clean.

I originally booked a service on February 8th, but when I arrived at the pier, I found out that the boat had no service on that day, which disappointed everyone. I immediately contacted the customer service and received a preliminary reply. If it was true, I would refund as soon as possible. I received the notification and refund on the evening of February 9th. This booking mainly made me go in vain and gave up the mood for sightseeing. I think the cancellation should be notified to the customer proactively because it is not a temporary weather problem. However, Klook customer service is also worthy of praise. They responded quickly and processed the refund. The main reason is that the company that organized it did not communicate well with Klook, which caused the customer to lose time and money.

please give a more detailed step by Step guide on how and where (include a map) to collect the tickets, also ee do not have china telephone number so I had to borrow from one of the hotel receptionists, better send messages thru the email ,food can be improved, the huangpu river cruise was good

The food variety is little. We went to Singapore Royal Albatross before, although the ticket is way more expensive (5times more per pax) but at least its worth it. I’m paying $50/pax for Haopy Cruise dining but I think it worth $20 only. 🙈

The Shanghai typhoon did not allow the ship to sail. This shipping company did not send a notice in advance. I only found out when I arrived at the dock that the ship did not sail and I had to cancel the ticket. Klook customer service informed me that the other shipping company did not respond and could not refund the ticket. Please think twice before buying this shipping company

The cancellation notice of the event was late, so the whole family was disappointed. Unreliable reservation mechanism. disappointment.