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Guests and rooms

2 adults, 1 room

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Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23(Serpong)See map
Top reasons for booking
Shuttle service
This hotel offers a shuttle service
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Restaurant
Free WiFi
Fitness center
24-hour front desk
Luggage storage
Business center
4.3/5Great 278 reviews
Reviews summary
Excellent location near malls and dining. Friendly, attentive staff. Consistently clean. Great amenities, including pool and gym. Peaceful atmosphere.
Exploring the area
Tangerang Tanah Tinggi Station, 7.7km, About 14 mins from hotel by car
Soekarno-Hatta International Airport, 13.1km, About 15 mins from hotel by car
Sutera Olivia, 1.1km, About 18 mins from hotel by foot

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Overview

Mercure Serpong Alam Sutera

First open:2013-01-01
Rooms:171
Floors:8
Star rating:

Located in South Tangerang, Mercure Serpong Alam Sutera is in the business district, a 3-minute drive from Living World and 6 minutes from Summarecon Mall Serpong. This family-friendly hotel is 4 mi (6.4 km) from Ocean Park and 4.6 mi (7.3 km) from Scientia Square Park.

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Exploring the area

Transport

Tangerang Tanah Tinggi Station

Train stations
7.7km

Soekarno-Hatta International Airport

Airports
13.1km

Attractions

Sutera Olivia

1.1km

Happy Healthy Reflexology & Family Massage Alam Sutera

1.4km

Gading Raya Golf Course

1.8km
See map

Facilities & services

Popular facilities
Restaurant
Free WiFi
Fitness center
24-hour front desk
Luggage storage
Business center
General
Buggy service (additional charge)
Free shuttle service
Elevator
Wedding services
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Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 16:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 16 will be charged as adults at this property

Other fees

Fee for buffet breakfast: approximately IDR 208000 for adults and IDR 104000 for children

Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4)

Late check-out is available for a fee (subject to availability)

Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

For lunch or dinner, stop by Mint & Pepper, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

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