Where to?
Check-in/out dates
Select your dates
Guests and rooms
2 adults, 1 room
Find more hotels in Naples
Smart Hotel Napoli 






AED 807.55per night
This is the cheapest price in 30 days, based on the rates on 25 Oct
Top reasons for booking

Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center (additional charge)
24-hour front desk
Exploring the area
49
Standard Quadruple Room
Bed type arranged at check-in
No pictures available yet
Deluxe Triple Room
2 beds
No pictures available yet
Deluxe Quadruple Room
Multiple beds
5
Superior Double or Twin Room
1 double bed or bigger
5
Standard Double or Twin Room
1 double bed or bigger
5
Standard Triple Room
2 beds
No pictures available yet
Superior Quadruple Room
Multiple beds
No pictures available yet
Superior Triple Room
2 beds
14
Superior Double Room
Bed type arranged at check-in
28
Camera Standard Tripla
Bed type arranged at check-in
24
Standard Quadruple Room
Bed type arranged at check-in
54
Deluxe Double Room
Bed type arranged at check-in
19
Standard Double Room, 1 Double Bed, No Windows
1 double bed or bigger
20
Double Room, Patio, Ground Floor
Bed type arranged at check-in
Earn KlookCash for this booking & save on the next one
Reviews
Read all reviews
4.5/5.0
Fantastic
619 reviewsLocation
0.0
Services offered
4.6
Cleanliness
4.5
Atmosphere & facilities
4.3
All
4.5+
3.0+
Reviewed: 26 Jun 2026
5.0/5.0
FantasticSolo stay
Very clean, great breakfast, good menu at the hotel restaurant (Bistrot), quiet, close to the metro station (Municipio), staff was friendly and helpful
Reviewed: 19 Jun 2026
5.0/5.0
FantasticStayed with partner
Breakfast was great, rooms were clean. Great place to stay if you are taking the ferry next day early morning
Reviewed: 17 Jun 2026
5.0/5.0
FantasticStayed with family · For friends and family
Gentleman that works there is so kind and helpful in every way. Room was clean and hotel perfectly located near ferry port. Great restaurant. Really enjoyed our stay.
Reviewed: 13 Jun 2026
1.0/5.0
Below averageStayed with partner
I had a very disappointing experience at Smart Hotel Napoli, and I would not recommend this hotel based on my stay. The customer service was poor, and I did not feel valued or properly taken care of as a guest.
The first room I was given smelled like sewage, which made it unacceptable to stay in. When I asked to be moved, I felt like I had to plead my case because the staff seemed reluctant to help. After finally being moved to a second room, the air conditioner did not work. I made the staff aware several times, but it was never fixed, and we had to sleep in a hot room.
The next day, we left for an excursion around 9am and returned around 3pm to find that our room had not been cleaned at all. When I asked about it, the staff asked if I wanted it cleaned then, which was frustrating after being gone most of the day. Breakfast was also not good at all.
By the time they gave me a third room, I felt like I had no choice but to accept it because I had nowhere else to stay. I later requested a refund, but it was denied because the hotel stated they offered me an upgraded room. In my opinion, that does not excuse the first two rooms having serious issues or the lack of urgency and concern from the staff.
Overall, this was a frustrating and disappointing stay 2 night stay. Stay away from this hotel and find somewhere better. Based on my experience, they will not care about you one way or the other.
Reviewed: 10 Jun 2026
5.0/5.0
FantasticSolo stay
Great location if you’re going in a cruise or if you want to be in the middle of a lot of cool and exciting tourist attractions. Make sure to book a taxi with the hotel if you want to do any tourist attractions. You get the taxi number and a set price and you can’t hold them accountable. Great place to visit . I’ll be back.
Reviewed: 28 May 2026
4.0/5.0
GreatStayed with partner
Convenient to ferries for early morning trip to Capri
Very helpful staff
Rooms are basic but great for the purpose
Reviewed: 16 May 2026
2.0/5.0
Below averageStayed with kids
Felt very unsafe at hotel. Had to go thru added security to get into hotel. First impression, not good. Got put in room that did NOT look like pictures on website. Shower so small, back door did not lock securely, was very nervous to close ryes. Was on first level.
Reviewed: 16 May 2026
5.0/5.0
FantasticStayed with partner
Very clean and comfortable room.
Reviewed: 15 May 2026
4.0/5.0
Great Fantastic location, cruiseships dock 30ft from the windows. Great for access to ferries.
Reviewed: 14 May 2026
5.0/5.0
FantasticSolo stay
Very nice hotel clean room and helpful staff breakfast was great.
Good location for exploring an amazing city
Stays nearby
1/5
4.8/5
Fantastic
82 reviews
Hospitable service
Clean and tidy
AED1,366.54
Incl. taxes & fees: AED1,366.54
1/5
4.7/5
Fantastic
720 reviews
AED1,395.19
Incl. taxes & fees: AED1,395.19
1/5
4.8/5
Fantastic
72 reviews
Clean and tidy
AED781.22
Incl. taxes & fees: AED781.22







