Chez Moi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

A/c not cold

A touch outside of the busy area of town, but transit is very simple. The room was great and despite the language barrier, easy to get assistance.

Great place, clean, cozy; owners/hosts are friendly and very helpful.

Very clean and comfortable. Very good value. Welcoming hosts.

The staff was friendly and helpful, breakfast was good, but we booked a property with parking included and parking was not available on the premises. Also the bathroom was outside the room. The description of these amenities should be clearer. I sorted Expedia by free parking, breakfast and bathroom attached. Only properties which include these amenities should be displayed...makes sense?

As others have said, this place is great! If you're a sensitive sleeper, earplugs are a must as is probably the case everywhere in Florence. Parking was difficult to find and seeing the condition of local cars I would rather park somewhere in a garage since you have to pay on the street anyway. Our car was fine after three days though. I would definitely stay here again as the place and owners are lovely!

It was amazing. Feels like home!!! Only a few minutes in the bus (1.5 eur) from the center of the city. The main advantage is that there are no loud tourist around you. Had a great time. As someone who travel a lot it was really nice to find a place that feels like home and not like a US chain hotel. You can make yourself a nice cup of high quality coffee or tea in the nearby kitchen. Use the porch!!! Very large room. I had a car and the owner showed me a 5 min walk free parking

The hosts came at midnite to let us in when our flight was delayed. They were very kind to come in at that time (travelers should know there is An additional cost involved.)

Beautiful B and B with absolutely lovely hosts. A little bit outside of the main city but a really nice area if you don't want to be in the main city! But it's gorgeous! Thank you

The room was spacious and clean. In-the-room bathroom was clean. Breakfast was good. I think what ruined my overall experience at this place where mainly two issues: 1- Terrible WIFI connection. We couldn't connect to the Wi-Fi during our stay. When, I complained about that they explained that sometimes the internet disconnects and there's a button on the router that we have to press to reset the Wi-Fi. Unfortunately, they forgot to explain this when we checked-in and we suffered the consequences. If this happens frequently, they should print a note explaining the procedure to reset the Wi-Fi and post this note on every room. Or even a better idea...they should invest in better hardware to eliminate this problem from the root! 2- Their credit card system rejected 5 of our credit cards! When we checked-in, they asked me if I new the "security code" of my credit card because sometimes they have problems when they want to charge the stay to a credit card. So, at the time of check-out, they enter all the credit card info into their system on their phone and it was rejected. It didn't even ask for security code or anything. We try a second time, same thing! Then, I decide to try a different credit card, this time their phone system requested the last four digits of my social security number and my zip code, so I enter all that and a few seconds later, this card is also rejected! Long story short...we tried 5 credit cards in total (my sister's, my dad's and mine) all rejected!