Grand Hotel La Pace

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Ok

I stayed here for 3 nights, lovely property. Easy shuttle that runs into sorrento & back almost every hour or two. The food was good & always a selection of things for every meal.

This hotel pretend to be a 5 star hotel: first room we got was stinking from molded and humidity. The second one was ok. This used to be a 5 star hotel and you can see that. I will give it no more than 3. Price was good.

We stayed at grand Hotel for six nights for our honeymoon. We absolutely love this hotel. It was so clean the food delicious the staff was wonderful and our room was super comfy thank you grand hotel for making our honeymoon so wonderful.

Location is difficult, their shuttle is at awkward times and often too full so you end up paying 30euro 2 ways just to go downtown for dinner. Staff is very unfriendly and not helpful at front desk. Breakfast needs work n

Happy To Be There

This hotel is excellent! The rooms are a little dated but we still had a wonderful stay! They have a shuttle bus that runs into town several times a day which was very convenient. My only complaint was the coffee- awful! But there is a wonderful pizza place right around the corner that made the best cappuccino that we had our entire trip! Will definitely stay there again!

Hotel is well maintained with lots of art works in the hall ways and tile work in the rooms, friendly staff. Complimentary breakfast was good, but can get Tired of it after few days of saw food.

This at one point in time was a grand luxurious place but now it is too big for number of guests staying there. Buffet breakfast is not very good and coffee is horrible (drip coffee in ITALY?). Breakfast outside would be nice. On plus side very charming , old style italian experience rooms and decor great dinner views and away from busy centro.

Yes this place may have been 5-stars 20 years ago, when the staff were still young and the pillows were still fluffy. Nowadays it could use a top to bottom makeover, from the stinky vestibule, to the stiff beds and rough linens. Everyone is grumpy, the bus drivers, the front desk, especially the old night shift. Staff entered our room unannounced on the daily every morning, with us still sleeping in bed. Towels were thin and dirty, I had someone's hair or makeup on each new towel I received. Front desk is rigid and unaccomodating, and the night shift just stares at you grumpily. Most importantly, they don't like anyone lounging in the lounge area, we got kicked out with a wagging finger twice. This place is overpriced for the rusty hardware, unfriendly staff, and the rockhard pillows you get, plus the furniture is just hideous. Lastly, not a single sidewalk in a one-mile radius, this place is NOT walkable, matter of fact, you'll be risking your life getting around without a ride. The pool is nice, but my family will NOT be returning to enjoy it, because it's not open long enough in the evening. Honestly, I just felt like I was back in grade school, being watched and chastised constantly. Sad and spoiled vacation.