Times Suites Guesthouse - Etruria Collection

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

In centro. Struttura molto carina. Bella camera.

Located in a very good spot and nicely decorated. That said, be aware that this is somewhere between a hotel and aparthotel and is unstaffed with very basic amenities.

Frábær staðsetning rétt við gamla miðbæinn hótelið mjög snyrtilegt og þjónustan að öllu leiti frábær.

O hotel é muito bom e nossa estadia foi ótima. Ficamos num quarto no 2o andar, super silencioso, espaçoso e confortável. A cama era um pouco firme para o meu gosto, mas mesmo assim, boa. Tinha uma cafeteira e água no quarto, bom número de tomadas, banheiro amplo e bem limpo com pia grande e bidê (que faz toda a diferença. Aspectos negativos: o ralo do banheiro não drenada a água direito e alagava um pouco o banheiro, e a porta fo banheiro pegava no chão para abrir e travava. Além disso, o hotel não me enviou por e-mail o código de acesso ao hotel (já que não fica ninguém do staff no hotel) e nem o link para realizar o check-in. Precisei ligar diversas vezes no número fornecido enquanto aguardava na rua com as malas, até que, depois de algum tempo, um funcionário do hotel me retornou a ligação. Ainda precisei esperar e ligar novamente até que esse funcionário me enviasse por WhatsApp o link para check-in e o código de acesso. Depois desse problema de comunicação, tudo transorreu super bem. Hotel super bem localizado.

Very good location. No staff, but everything was communicated clearly via messaging.

Amazing place! Would definitely come back again!

Clean room and good location

I would have liked my room cleaned each day and would be prepared to pay for this

We stayed at the Times Suites & Bar for 2 nights in the Luxury Studio Suite. The room was lovely; clean, spacious, with a fridge and 2 televisions. The area is very convenient with great access to city centre. Communication with the staff was very good, quick to respond and good check-in. My one complaint was that no staff were actually on site. We were told if we needed anything to just whatsapp them. We did so, asking for wine glasses (as there were none in the room, only paper glasses) and we were told we could only get them the following afternoon because there was no staff on site. In addition, although there is a bar on site, it was locked the whole time we were there. Overall a nice stay, but I think it's important for travellers to understand how things work.

Looked amazing on the photos but not as nice in reality, check in was a bit of a pain having to call and wait for staff to turn up from a different hotel. Room was new but lots of corners cut. Breakfast was great and barman and staff at breakfast were really nice,