Chiayi

I had great experience visiting Alishan National Forest Recreation Area through a Klook joiner’s tour led by Eric Lin, an excellent English-speaking tour guide who handled a group of nearly 40 guests with ease and professionalism. He shared Alishan’s rich history and culture throughout the scenic trails, making the trip enjoyable even for seniors. Mr. Lin knows exactly where and when to take beautiful, Instagram-worthy photos, and he also provided Klook badges with a printed Alishan map. What impressed me most was his tour-guide strategy of stopping at specific points along the trail to share key facts and carefully check attendance before moving forward—ensuring no one was ever left behind. Complimentary sweet bread and bottled water were also provided, and all logistics such as tickets, meals, and restroom breaks were stress-free. The optional lunch pack (NTD 120) was healthy, hearty, and delicious. Overall, the experience was fun, relaxed, and truly professional. Highly recommended!

This was a very well-organized trip. I wasn’t expecting much and this exceeded my expectations. From the confirmation whatsapp messages to answering my questions, the tour operator was quick to reply and understood what I was asking (in English). The day before, you are put into a large whatsapp group and everyone going on the tour is blasted messages to let them know which transfer vehicles they will be boarding. Different drivers and guides appear along the way. An information package with vouchers, maps, and the itinerary are given out the moment you meet your first driver. Large luggage are driven up to the hotel, the train ride up Alishan was fun and beautiful in an old swaying train, and upon arrival there is someone waiting to pick you up. Timings of when to be back are verbally given out, use a translator app if you cannot understand. Watch your timings. There are a lot of people waiting for the sunrise train, you get an option to switch to a bus to go to another location too.

The guide was excellent! We met at the First Bank at 9:00 AM and then drove for 3.5 hours to Alishan, with a few stops along the way. Once we arrived in Alishan, we had lunch and then began exploring this beautiful forest together. The guide knows this vast forest perfectly, with its rich history and numerous trees. Around 3:30 PM, we enjoyed some teas grown in this beautiful forest. We started our return journey around 4:00 PM and arrived back in town around 7:30 PM. I 100% recommend this guide, who is kind, an expert in his field, and we had a lot of fun together. We were a group of four, which made for a great sense of camaraderie. Thank you again, Mr. Guide!

We had an amazing experience with Apple Tour Guide on our trip to Alishan Forest. Apple was knowledgeable, friendly, and made the entire day smooth and enjoyable from start to finish. He shared interesting facts about the area, nature, and local culture, and made sure everyone was comfortable and well taken care of. I can’t recommend him enough.

Overall, the accommodation experience was very good. The environment was spacious and comfortable, and the public spaces were also kept quite clean. I recommend arriving at the hotel early to look around or relax. The hotel provides underground parking, and if the parking lot is full, you can also park in a nearby parking lot and the hotel will assist with paying the fees, which is very thoughtful. The room includes indoor slippers, making it comfortable and relaxing to stay in, but the number of seats is slightly limited, which may be a little inconvenient if you want to eat or pack your luggage. The location is also quite convenient, about a 15-minute walk to Cultural Road Night Market, making it easy to grab a late-night snack or go shopping at night. I especially recommend the nearby A'e Doujiang Douhua, which is delicious and has a local feel. Overall, with comfortable space, convenient transportation, and parking friendliness, this is a hotel I would be willing to visit again 👍

The Chiayi Maison de Chine is the hotel with the most comfortable bed I've ever stayed in. I want to stay at Maison de Chine every time I come to Chiayi in the future. The stay also includes a happy hour voucher where you can eat snacks and drink cocktails, draft beer, or red wine next to the lobby. There aren't many snack items, but it's a nice service to have. It's also very close to the Cultural Road Night Market, within walking distance. Both motorcycles and cars can be parked in their underground parking lot.

first time staying at this hotel and despite being a 3 star hotel, the hotel is good with spacious rooms, good variety of breakfast and great location which is just next to wenhua night market. however I didn't see many facilities within the hotel except a restaurant. staff members were generally friendly and helpful but I faced one or two staff at the reception who seemed impatient to answer my questions. check-in and checkout were quick which was fantastic. overall, I will still come back to stay with thos hotel if I visit chiayi again.

Parking spaces fill up quickly. It would be a plus if there was a shuttle from the more distant parking lot. On the day we checked in, the breakfast area was super crowded and filled up fast. If you don't want to wait, you can take it to go and eat in your room. The night view from the top floor is beautiful and perfect for enjoying a drink.

Conveniently located near the train station. My parents are elderly, and the reception staff were very friendly and patient with their inquiries. The hotel was also quiet and comfortable. It will be our first choice next time we visit Chiayi. Thank you for bringing our family wonderful memories.