Ultimate Venice with Murano and Burano Full-Day tour

Additional information

Safety / High Risk Disclaimer

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip
• Participants who appear intoxicated may be refused service

Other Reminders

• Knees and shoulders must be covered for both men and women to enter St. Mark’s Basilica, and entry may be refused otherwise; please avoid sandals, hats, shorts, skirts, or tops that expose your shoulders
• A valid government-issued ID is required for entry to St. Mark’s Basilica, and the name on your ticket must match your ID or entry will be refused
• The tour inside St. Mark’s Basilica usually lasts around 20 minutes, in accordance with monument rules and protocols
• The shared gondola ride accommodates up to five guests, is operated by a professional gondolier without a guide, and lasts approximately 25–30 minutes, including boarding and disembarking
• Tour times are subject to change due to ticketing, and the itinerary may run in reverse with Murano and Burano visited first
• This tour involves extensive walking, standing, stairs, and crossing four bridges, so it is not wheelchair accessible or suitable for guests with mobility issues
• St. Mark’s Basilica and Doge’s Palace may close unexpectedly due to weather, maintenance, or safety reasons, while high water may affect the boat tour; alternative arrangements will be provided when possible
• As the tour includes a private boat to Murano and Burano, please follow the meeting times provided by your guide, as the boat must depart on schedule
• Two guides will accompany you, with an expert guide for St. Mark’s Basilica and Doge’s Palace and a tour leader for Murano and Burano
• A quick 30-minute lunch break is scheduled between experiences
• Large backpacks and bags may not be permitted inside the attractions, so please pack light
• Please arrive 15 minutes early for check-in, as late guests can only rejoin the tour during the lunch break

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• Participants are advised dress appropriately for this activity (long pants, long-sleeved shirt or scarf to cover shoulders, and closed shoes)
• Please dress accordingly depending on the day's weather conditions
• The activity is not recommended: other serious medical conditions
• Outside food and drinks are not allowed
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• The following items are prohibited: illegal substances
• Pets are prohibited

What to bring

• Sunscreen / Sunglasses / Caps or hats / Cash / Water bottle / Valid ID
• Camera

What to wear

• Walking shoes

Accessibility

• This activity is not stroller and wheelchair-accessible

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds can't be issued for any participants who are late by 5 minutes or more
• To reschedule or request a full refund, please contact the supplier/operator: info@thetourguy.com

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher

Meet-up information

• Piazza San Marco 3,
• Address: Piazza San Marco 3, Venezia 30124, Veneto, IT

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Children aged 0-14 must be accompanied by a paying adult
• Children aged 15+ will be charged the same rate as adults
• Participants aged 6-14 are considered children, based on their official ID
• Children under 6 years old are considered infants, based on their official ID
• Group size: 1-20 participant(s)