A World of Wonder: Anna & Daniel Special Exhibition

[Important Notes]

Q1. How to collect admission tickets?

After completing your order, the system will automatically send an "E-ticket QR Code" to your email. You can scan this code for admission during the exhibition period.

Q2. How to collect merchandise included in the package ticket?

Please present your "E-ticket" at the exhibition entrance to receive a physical redemption card. You can then use this card at the store area to redeem your designated merchandise.

Note: Please keep the redemption card safe. We are not responsible for lost cards. Thank you for your cooperation.

Q3. At what age or height are children exempt from admission fees?

• Children under 1 year old: Free admission.
• Children aged 1 to 3 years old: Eligible for a half-price concession ticket.
• Children aged 3 years old (inclusive) and above, students: Eligible for a concession ticket.
• Please present your NHI card or relevant identification documents upon admission.

Q4: Do tickets have a designated admission date?

No designated date is required; tickets can be used for admission throughout the exhibition period. Daily opening hours are from 10:00 to 18:00. The latest admission time is 17:30. Present your QR Code for verification and entry. We recommend reserving one hour for the best viewing experience to fully enjoy the wonderful content of the World of Wonder.

Q5: Can unused tickets be refunded?

Unused orders can be refunded before the exhibition ends on 2026/09/28.

Q6: Can multi-person package tickets be used for separate entries?

To protect your verification rights, multi-person package tickets must be used for "simultaneous, single-entry" admission and cannot be split. We recommend waiting for all members of your group to arrive before presenting the QR Code to staff! ✨

Q7: Exhibition Operating Information:

．The exhibition period is from June 19 to September 28, 2026. Daily opening hours are from 10:00 to 18:00. ．The museum will remain open during the summer vacation months of July and August. To ensure viewing quality, on-site ticket sales and admission will close at 17:30; we recommend reserving one hour for the best viewing experience to fully enjoy the wonderful content of the World of Wonder. ．The museum is closed on Mondays in September (except for national holidays, when it will be open as usual). ．In the event of a typhoon hitting Taiwan, exhibitions and activities at the National Taiwan Science Education Center will be subject to the “suspension of work and classes” announcement issued by the Directorate-General of Personnel Administration, Executive Yuan, and the Taipei City Government. The entire museum (including permanent exhibitions, special exhibitions, shopping areas, and camp courses) will be temporarily closed on that day.

Q8: Can I re-enter on the same day?

Yes, you can! Please ask staff at the exit to stamp your hand with a "same-day re-entry stamp." You can then re-enter with this stamp (valid only for the same day).

Q9: Can I bring pets, strollers, or large luggage into the exhibition?

．Baby strollers: Due to limited space in the exhibition area, strollers should be uniformly placed in the designated parking area outside the exhibition. Parents are advised to prepare a baby carrier to comfortably experience the exhibition with their little ones 🌼 ．Pets: Not allowed (except for guide dogs). ．Large luggage: To ensure smooth movement, please store your luggage in the lockers outside the museum. We apologize for any inconvenience.

Q10: Location and opening hours of nursing rooms

Nursing rooms are located on the north side of the 1st floor and the east side of B1 of this museum, and are open during the museum's operating days and hours.

Q11: What if my e-ticket email is accidentally deleted or lost?

Due to different platform regulations, if your ticket is lost, please contact the "customer service of your original ticketing platform" for assistance. To protect your viewing rights and save valuable time, we recommend checking your email beforehand or taking a screenshot of your ticket QR Code and backing it up to your phone's album. To save your valuable time, we recommend checking your email beforehand or backing up your ticket screenshot.

Q12: Is eating and drinking allowed in the exhibition area?

To maintain the exhibits and a pleasant viewing environment, eating and drinking are prohibited in the exhibition area, except for the souvenir area!

💡Reminder: To provide everyone with the most perfect surreal aesthetic experience, if you need to eat or drink during your visit, please go to the entrance to get a hand stamp to exit. After eating, you can re-enter the exhibition with the hand stamp.

Q13: Is there a luggage storage service in the exhibition area?

Coin-operated lockers are available on the first floor of the Science Education Center. If you have large luggage or need to find a specific location, please inquire directly at the first-floor lobby service desk, and staff will guide you.

Q14: Transportation

[By Public Transportation]

• Shilin Station (Red Line): Exit from Exit 1, transfer to bus Red 12, Red 30, 41, 557, 620 and alight at "National Science Education Center Station."
• Jiantan Station (Red Line): Exit from Exit 3, transfer to bus Red 30, 41, 9006, Citizen Minibus 8 and alight at "National Science Education Center Station."
• National Highway Bus: Take 2022, 9006 from Taipei Bus Station and alight at "Shilin Administrative Center Station," then walk for about 3 minutes.

[Driving]

• On-site parking: The Science Education Center has an underground paid parking lot (entrance from Lane 190, Section 4, Chengde Road).
• Nearby parking: If the on-site parking is full, you can use the nearby Children's Amusement Park or Meilun Park paid parking lots.

Warm reminder: Weekends and holidays tend to be crowded, so it is recommended to leave early or use public transportation.

[Ticket Holder Information]

• This ticket is an admission voucher for [A World of Wonder: Anna & Daniel Special Exhibition], valid only during the exhibition period stated on the ticket. It will expire and not be reissued after the expiration date. Present this voucher to redeem admission on-site. Each voucher is valid for one-time use only and cannot be reused.
• This ticket cannot be exchanged for cash or change. Lost or damaged tickets will not be reissued. Exhibition opening hours, location, and related regulations are subject to the organizer's announcements. It is recommended to check beforehand.
• Concession tickets are applicable to: children aged 1 (inclusive) to under 3 years old, seniors aged 65 (inclusive) and above, and the holder of a disability certificate and one necessary accompanying person (must enter simultaneously with the holder). Valid original identification documents must be presented for verification upon admission. Each document is limited to one ticket purchase; those without documents or who do not meet the qualifications must pay the difference in ticket price according to on-site regulations before admission.
• Discount tickets are applicable to: students with valid student ID cards from domestic colleges and universities (based on the registration stamp of the current semester), children aged 3 (inclusive) and above, and official website members of Gubeiting (limited to Cloud Mist, River, Ocean levels). Valid original identification documents must be presented upon admission. Each document is limited to one ticket purchase; those without documents or who do not meet the qualifications must pay the difference in ticket price according to on-site regulations before admission.
• Some exhibition areas may restrict photography or eating and drinking. Please comply with on-site regulations. Refunds must be processed according to platform regulations; used or expired tickets will not be accepted. The organizer reserves the right to adjust event content and the final interpretation.
• Before purchasing tickets, please understand and agree to the above regulations. If you do not agree, please do not purchase to avoid unnecessary disputes and damages; when proceeding with ticket purchase and refund procedures, it will be deemed that you have understood and agreed to comply with all the above matters.